Printer Repair Group - San Antonio, TX

Wow a live person answers the phone and their technicians are always on time and knowledgeable. They are clean and quiet when they do our onsite service. One of the best service experiences I have had in a long time. Highly recommend for laser printer service!
Jun 9th, 2019

I see some reviewers say they answer the phone. I find that not to be the case. Nor do they call back after saying to leave a message. So why bother to try to do business with them, and take a printer in for servicing. Will keep looking...
Mar 28th, 2019

Perfect service and awesome people. So glad I found them!
Feb 1st, 2019

BEWARE: This is actually the MPS Group doing business under a different name. The name and address are different, but they answer the phone under MPS and request you bring your printer to the MPS/Warfield location if you plan to take your printer in. This company (under the name MPS Group) initially quoted me $40 over the phone for a technician to run a diagnostic of my Brother MFC-8810 all-in-one, small office printer (the paper feed kept causing jams). While already on my way to their shop, I called to confirm directions and they told me $20 cash or check up front or there would be a $5 charge to use a credit card. When I arrived with my printer, I was told $20 cash only, that I could not use a card at all. I even offered to pay the full $40 up front so I could use my card. They said no. I took my printer and left. A few days later, I was searching the internet for another repair shop and found "Printer Repair Group" listed on Google at a different location near Bulverde. They answered MPS Group. When I told them about my experience the phone representative just said "OK. Have a good day." Just please be very aware of who you're dealing with and read those reviews.
Oct 8th, 2018

We use Printer Repair Group to help service our printer repair customers in San Antonio, TX. Their techs are fast, and they know what they are doing.
Nov 22nd, 2016