TownePlace Suites by Marriott San Antonio Airport

Good portion size
Mar 28th, 2022

Very nice wouldn't mind living here
Mar 27th, 2022

Mar 25th, 2022

I would have to rate this hotel with 5 stars now that I am staying at Sonesta, zero stars. The reason we had to move out from here was the internet service. Daily house keeping was great.
Mar 10th, 2022

To begin with we were given two rooms without a sofa sleeper, when we had specifically specified a 500 sq ft suite. Secondly one of the air conditioners in one of the rooms was not working and our family spent the night feeling hot and sticky, they did bring in a fan lol , sleeping in the car would have been more comfortable. The second night after a long day out we came back to our room and discovered there was something missing, to which we called the front desk immediately and not only was the receptionist not helpful she was rude and did not make any attempt to come speak to us directly, informing us that housekeeping would not be in until the following morning. (Marriott is a big name, sadly this establishment does not fit the repertoire of other Marriott establishments we have frequented ) I will be reaching out to corporate about all of the issues we encountered during our stay, as I am sure they will be eager to know about the failure of compliance of the employees here. I will mention that the manager in charge upon our initial check in was very courteous and apologetic for the room mix up, sadly the other employees failed in comparison.
Mar 19th, 2022