ALLPHA HOME SERVICES is located at in San Antonio, Texas . ALLPHA HOME SERVICES can be contacted via phone at (210) 777-3000 for pricing, hours and directions.
Contact Info
(210) 777-3000
Questions & Answers
Q What is the phone number for ALLPHA HOME SERVICES?
A The phone number for ALLPHA HOME SERVICES is: (210) 777-3000.
Q Where is ALLPHA HOME SERVICES located?
A ALLPHA HOME SERVICES is located at , San Antonio, TX
Q What days are ALLPHA HOME SERVICES open?
A ALLPHA HOME SERVICES is open: Monday: 24 Hours Tuesday: 24 Hours Wednesday: 24 Hours Thursday: 24 Hours Friday: 24 Hours Saturday: 24 Hours Sunday: 24 Hours
Q How is ALLPHA HOME SERVICES rated?
A ALLPHA HOME SERVICES has a 3.7 Star Rating from 65 reviewers.
Replace a hot water heater with a new one.
Very helpful in answering all of my questions.
Expertly installed the new unit.
Lynne Margolis on Google
Do NOT USE THIS COMPANY FOR ANYTHING! They are incompetent and will rip you off, lie to you and leave you hanging after they damage your system. Stay away!
They almost fried my system by incorrectly installing a UV light that never even worked because they wired it wrong for which they charged an astronomical rate. Then they tried to tell me the problem was my thermostat, and wanted $245 to install a new one (that I provided!) This was after they left my system nonfunctional for nearly a week while I waited for my appt. Then they said if it wasn't the thermostat, I'd have to replace my 7-year-old compressor. They refuse to itemize costs, lie about everything and then deny any fault. They're evil. That's just the latest of many horrible experiences. Do NOT hire them! Services: HVAC system maintenance, Cleaning, Heating system repair
Kelly Collier on Google
Wonderful company! They came and fixed my heater so fast and were very professional. Their boss is incredibly nice and knowledgeable and took the time to answer my questions. I would use them again any day. Services: Heating system maintenance, Heating system installation
shannon D. johnson on Google
I have been absolutely pleased with Allpha's service and quality if work!! They are always on time, they do the job right the first time, and i know i can count on them to keep the price fair. I highly recommend them for a/c services. Services: Thermostat repair, HVAC system maintenance, Install thermostat, A/C system repair
Lynne M. on Yelp
My first dealing with this company was when my AC/heat pump system backed up and leaked through my downstairs neighbors' ceiling. They "fixed" the issue and sold me a maintenance contract for $300, promising to call and schedule maintenance visits. They never once did. When I called, they said they never told me they would call to schedule. When they came out, they failed to bring a ladder, so they promised to come back to reach my AC compressor. They kept cancelling. Then Covid rolled around. They also told me to pour boiling water down my drain, chased by vinegar and more boiling water. When I did, that caused a real leak, so I called them to come out. They tried to tell me my drain was installed incorrectly, cut a section of pipe out and told me to call a plumber. I said you're not leaving till you put back that pipe. They still owed me maintenance visits, but it was Covid, so I stupidly let it slide for a while. Then I stupidly followed their boiled water advice again, because I'd forgotten about the previous experience, and water gushed out. Called them again. They said my system needed a mold cleaning and talked me into a UV light --which they wanted to charge me over $1,000 for. (It was under $150 on Amazon.) They wound up getting $1,800 out of me --including $300 "off the books" to squirt a bit of biofresh into my system (a gallon costs $30, it turns out). That also included another service contract I didn't want. They wouldn't itemize the bill, either, claiming to be a "sum total" company. Except they'll happily add on costs item by item. They told me they would "see what they could do" when I asked, repeatedly, for an itemized version (which I needed because I wanted to see if my insurance would cover any of the mold removal), but simply blew me off. The UV light installation was in August. In November, I tried switching on my heat. It took several tries. Then the weather got warm again. When it got cold again, I couldn't switch the heat on. It dropped to 57 degrees before I finally got it to turn over.Then my neighbor told me about the clicking noise my compressor had been making (it's on my garage roof; I didn't hear it with the window closed). I called the company. They came out without a ladder (the second or third time that's happened). Came back the next day and told me I needed a new thermostat, but they would somehow override my system to make it work till then. Except it didn't. On AC, it blew hot air, so I had to turn it off. I had no AC for nearly a week of warm weather while waiting for my appointment. Then an hour before they were supposed to arrive, they told me the thermostat install would be $245 (not counting the thermostat, which I bought). Then they said if it wasn't the thermostat, I would need a new compressor. The current one is only 7 years old. Every step of the way, if I asked for a call back, I never got one. I got LOADS of attitude from the bitchy Lori, who can't seem to schedule timely service trips from San Antonio to Austin despite the fact that they sell maintenance contracts to Austin customers. Today, after I found a company that actually wants to solve problems, not just rip off customers, I learned that the problem wasn't even the thermostat --it was the miswired UV light, which isn't worth the money and never worked anyway because it was wired incorrectly. It almost burned out my system in the meantime. This company installed my new thermostat and fixed the problem, including rewiring the light, for less than Allpha wanted just to do the thermostat. Don't let yourself be taken advantage of by this unscrupulous, obnoxious company. STAY AWAY!
