Planned Parenthood - Plano Health Center

Marie Valdez _{on Google}

Mar 21st, 2024

I had a great experience. I went in for an IUD removal and everything went smoothly however, I was told (before getting on the table) that if my IUD removal was unsuccessful then I would still have to pay. This I found a bit odd and I would understand having to pay for the resterilization of the equipment but I do not understand paying the whole $150 itself. Just my two cents, overall staff was super friendly and they even let me take home some free goodies!

Chartreuse Skies _{on Google}

Nov 30th, 2023

Theyre always behind on appointments. One time I went I was there 2 hours, just to get a shot in my arm, that ended up not happening because I was too early even though I called twice to confirm prior and was given the OK. Last time I was there, I was there for over an hour and a half. Just for a shot in my arm. Typically an appointment like that is just 15 minutes. Before Covid, Depo shots used to be walk in because thats how fast/short the appointments are. Not anymore.
I only go to this clinic because its close. Im convinced that everyone else goes there for the same reason because its definitely not because the clinic is in any means actually good. As shown by the three stars this clinic has been rated overall.
If youre looking to spend a good chunk of your day in a waiting room getting your time wasted, feel free to book an appointment. But I think next time I could sooner drive to a clinic an hour away and still be done before this clinic would even see me. Unfortunately, several people in that waiting room had been waiting for at LEAST an hour, for I dont know what, but personally I dont think theres any good reason to still not even be SEEN well over an hour past your booked appointment time. This has been the norm the past several times Ive been. People waiting for an hour+ to be seen past their scheduled appointment time.
They also have terrible record keeping. I was told three times I was on time for the Depo shot when I called several times prior. What happens when I get there? They tell me Im late. I wasnt late. Its just nobody there can do their jobs properly.
I think its important to place your health in capable hands and personally, in my experience, there are none here. Ive given the clinic several chances. More than what Ive spoken of here. Some of it downright medical negligence liable of being sued for, if only I had recorded the visit. I think youre gambling your health whenever you come here. But some people dont have a choice. I hope my unbiased and thorough review can help someone find the right care that they really need.

Shelby Freilich _{on Google}

Nov 29th, 2023

I made an appointment here due to having a suspected ovarian cyst. The girl who answered the phone was extremely rude. Their website clearly states they can handle/check for ovarian cysts but she told me they can't then hung up on me WHILE I WAS STILL TALKING before I could even cancel my appointment

Anthony K _{on Google}

Sep 10th, 2023

Worst place you can end up with being. Rude and confusing service, messed up billing and code, ruined credit score. Even if you did all the work and investigation with insurance to find out the solution for this dump place to correct their wrong, they wont do anything and just watch the customers suffer.