Sam L Majors Fifth Generation Jewelers

Took my watch in too be cleaned , Cassie was very professional and knowledgeable about different watch models . I'll be buying new one from her soon .
Nov 23rd, 2022

Browsed the most beautiful jewelry. Cant wait until I get decent funds. Going to try and find me something nice to put on fingers
Oct 23rd, 2022

I didnt have the best experience unfortunately. My husband bought me a ring there which is beautiful, and Ive taken a couple bands to get resized that were purchased a long time ago. For our 10th wedding anniversary we both went in to get my solitaire diamond placed into a custom ring we had made. It was a custom Simon G and they asked me to take it to a local jeweler since my diamond wasnt with them, it was here in Midland. As we began looking around the store, intending to purchase a necklace for our daughter, Marcus came out of the back, didnt say hello just asked Who did you get this ring from? he seemed upset and I answered it was custom from Simon g. He said you know, we are a retail store, not a repair shop and how he is in business to make money and not do repairs on rings he didnt sell. He told us he wouldnt send in my ring to have the diamond reset. I was stunned, I used to work in a jewelry store and my sister is a Master Appraiser, and I know asking to do a simple jewelry job isnt something to be shamed for. No it doesnt make as much money as selling jewelry, but you still make some profit and most importantly, you maintain the relationship with a client for when they are ready for a jewelry purchase. And we did buy a ring from him in February, so Im not sure why we were spoken to that way. And we were going to buy something that day too! The way he spoke to us was really rude and like we were asking him to do something outrageous. He was clearly very irritated at us. So we just left. It was awkward and really unprofessional. There was no reason to speak to us that way. He was just really angry that we didnt buy it from him. I get it but it would have been more professional to be nice to us and not chastise us like we are little kids. I will never go back there. Btw, we ended up going to DCarrolls jeweler and he was WONDERFUL. Super down to earth, knew his stuff and was more than happy to talk to us about what we needed. Highly recommend DCarroll.
Aug 4th, 2022

My first time working with them. They were all so professional, helpful, and kind! Speedy service and when I picked up my ring, it was sparkling! So impressed by the service!
Jul 15th, 2020

There is absolutely no better jewelry store in the Permian Basin. The customer service there is the best! Mr. Majors helped create my engagement ring which turned out absolutely beautiful. My husband & I also bought our wedding bands here too that fit our style very well. They have an amazing selection and we will not go to any other jeweler but Mr. Majors from now on. Thank you all so much!
Sep 8th, 2019