Memorial MRI & Diagnostic

I would never use this facility or recommend it to a friend. It took three weeks of back-and-forth calls to schedule an appointment. When my son was finally given an appointment, they took him back there and did not warn him if any of the loud noises he would hear while in the machine and scared half to death. There is no leadership, Customer service is below par, and I have no trust in this facility
Sep 10th, 2021

Big thank you to Sara for being amazing in my appointment today. Made me feel super comfortable.
Aug 1st, 2021

Wait time is long and they have a lock on the AC Thermostat in the waiting lobby area with LOBBY AC TURNED OFF. it's 100 degrees out here today. Inside the office reception desk area is cool. If you ask the receptionist to turn the air on she says only maintenance man can turn the air on and we have no way to contact him. So, i asked what do you do if anything breaks, they said, we just leave it like that until he comes. If you want waste all day waiting in hot temperatures then this place shouldn't be a problem for you.
Jul 23rd, 2021

I was told that because I moved we needed to start all over. Had I been forewarned and told that I needed to lay completely still without moving I would have just held on a bit longer. They started stripping the sheets off the table while I was still sitting on the table in preparation for the next patient. I wasn't even out of the way before the next patient was in the room. It was a horrible experience. Go somewhere where they actually train their staff on making you feel knowledgable about the procedure and have some sort of bedside manor.
Apr 7th, 2021

I made an appointment for an ekg, they had me waiting for an hour. I approached the lady at the front She said that the machine wasn’t coming on. They could’ve made me aware of the issue instead of wasting my time
Mar 28th, 2021