Texas Children's Hospital Emergency Center

Marianna Camacho _{on Google}

Apr 3rd, 2024

Please do your research Im currently here with my child and have been waiting 6 hours. Have not seen or heard from any nurse or doctor. Ridiculous wait time. Nurse said they are over occupied and have no rooms available. Please go else where unless you want to wait hours in a lobby.
Update: I waited 12 hours to get help for my daughter. The doctors and majority of the staff lack the most important skills here and thats COMPASSION. They treated my toddler so poorly. I do not want to get into details but we left worse than how we arrived. Please I urge you do your research seek elsewhere. Take it upon my horrific experience and from other reviews. Im lost of words. I feel so sorry for my child. Texas Children did not care for my child. They were not sterile either Im very aware of osha protocols and the way a medical setting should be operated as.

Elham RK _{on Google}

Mar 26th, 2024

The worst service, If you have 8 to 12 hours to spend sitting in the waiting room. This is your place. Good Luck. Read the reviews they are not off. Wish I had.

Marilyn Franco _{on Google}

Mar 9th, 2024

I was there for over 7 hours and left because why the hell would i stay. I was going to follow up with doctor the next day and the hospital did NOT post the EKG results that we needed so those 7 hours were a complete WASTE of time.

Leigh Hicks _{on Google}

Mar 1st, 2024

Dont waste your time going to this ER. Just go to another hospital because this hospital does not care about their patients. I brought my son here 5 years ago by ambulance and we were place in the waiting room for 8 hours. Unfortunately I had to bring my 8 month old in last week. We had to wait for 8 hours AGAIN. You mean to tell me in 5 years you have done nothing to work on your ER times?! No, so that just proves how you feel about your patients.
We had to sit there for 8 hours with all kinds of kids sick for all kinds of reasons. My daughter was not sick when she came in. She was there for another reason. My daughter got very sick on top of what she was already going through. Its been a week and she is still suffering from her experience at this ER.

T N _{on Google}

Feb 25th, 2024

I was there over 8 hours without receiving attention from a doctor, despite initially consulting a nurse.
Upon seeking information about the expected wait time, the supervising nurse asserted that my daughter's case was not urgent, raising questions about the criteria used to determine urgency (must there be exposed blood for them to acknowledge urgency?) What criteria were employed from her?
To my disbelief, she mentioned a standard waiting time of 15 to 20 hours for initial treatment at the hospital, providing no
assurance that my daughter would receive timely care.
Throughout this distressing period, my daughter's condition worsened, leaving me, a concerned relative, in despair without answers. Notably, this nurse consistently wears her identification badge upside down, obscuring her name, and consistently responds with rudeness and irony.
I spent harrowing hours, as well as being ignored and then disrespected.