Premium Cleaners

Mar 7th, 2022

I've used Premium Cleaners for 4+ years; service was always great, staff are friendly, clothes were always as expected and on time. We recently moved and i forgot a shirt I'd left with them - i called and they immediately shipped to shirt to our new home, at no cost and right away. Just an example of how thoughtful they are and how they go above and beyond for their customers. Best cleaners I've ever used, hands down.
Feb 21st, 2022

I took a blanket to be cleaned and unfortunately they damaged it
Jan 2nd, 2022

Sep 12th, 2021

They dont read care tags and dont fully refund for damage. I brought a Billy Reid polo here that clearly stated no stain remover on the care instructions. When I presented the receipt to the manager, she admitted to making the mistake but insisted that it was our fault for not informing them of the care requirements. I get it to some degree, but isnt this why we pay for professional cleaning? In the end she was dismissive, insisted that the garment was cheap and suggested I wear the shirt when doing yard work...I haggled with her for a bit and got her to pay $40, but wont trust them with anything of quality.
Jun 25th, 2021