Wells Fargo Bank

Worst location of any locations. Will never cash checks without calling account holder even though I've cashed numerous checks from same guy.. ridiculous supposed customer service. Exactly why I do not bank with Wells Fargo anymore. And never will again. They suck. Was asked to leave location because they refused to honor a financial document suck suck suck
Feb 9th, 2024

Multiple 6 figure accts yet cant deposit huge checks on mobile. Have to go in. Only have one person working the front counter despite multiple people inside. Either wait a long time or They will tell you to use an atm. However when you use the atm to deposit a check and a 45k check gets lost in the atm.You are told on big checks its better to come inside. Terrible business approach in my opinion. Give two stars cause I have a lot of good interactions at other branches
Dec 11th, 2023

Had issues with an online account and was forced to show up to the branch to resolve after they allowed someone else to fraudulently create an account in my name last year (which i immediately shut down). They needed me to prove my identity in person to remove the fraudulent information linked to my account, but they never required that for the fraud to occur when it was created, apparently, which is ironic. Left the branch after I was told all was fixed only to find out the fraudulent email was still linked to my account as soon as I got home, requiring yet another call to fix. 2 hours wasted with this bank over their incompetence, I'll never do business with them moving forward.
Jul 19th, 2023

Very nice branch and nice people. I opened a new account with Jordan and he is amazing, very polite and explain every single detail to me. I can not be more happy. 100% recommend.
Apr 24th, 2023

Horrible customer service. Employees need to be updated on policies and all branches should follow same protocols.
Jan 28th, 2023