Bank of America Corporate Office

Jerrylina Fleurine _{on Google}

Dec 29th, 2023

This is a terrible bank. I had them since I was in high school and when I was scammed. No one contacted me they just closed my account down and when I contacted them to remove the fraudulent activity due to the fact I have no history of fraud good record I was passed around the employees was rude and provided me with wrong information and refused to help. Dont Bank here if you can. Bank of America has ruined my life honestly wish I never opened an account here.

johnny howard _{on Google}

May 30th, 2023

I had a issue with my debit card so I called the service center and this is where my story took a wrong turn. I talked to a agent and he kept asking me questions and I would answer the questions and then he would ask me another. He then said he would send me an emal and it took awhile before I received it in my emails, he was so impatient that he didn't give it time for me to receive the email. Then he he told me I had to go to my bank branch to solve this problem and said goodbye abruptly. But I felt that he treated me somewhat other than an over year member should be treated so I called back and got another agent, now this is when my story took another turn. The new agent that took my call was pleasant and knowledgeable he was more than happy to help me with my situation. He gave me two more options that I didn't know I had. I really appreciated all that he did to help me with this situation. He explained the time limits that I might have to experience which was very helpful, now I can plan how to deal with my financial issues. So I would like to thank Francisco #98WHW for all he did for me, I really appreciate all that he did. My situation is not solved and I have anxiety about when it will be. But I put my trust in God and I'm believing that everything will be alright. As for the first guy I hope I never get him again if there is a problem with my account. Thank you for hearings my concern.

Oscar Sanchez _{on Google}

May 6th, 2023

They lucky im in debt or id of left this bank longtime ago! This has to be the worst bank ever. They canceled my partners account for no reason and we had documented proof that her account wasn't cashing fraud check and they still closed her account due to bank of america making a substitute check and then saying it was a duplicate check and they made the mistake to claim it as a "duplicate check" and they can't accept its there fault for mistaking the substitute check they sent and they still closed her account. ZERO STARZ !!

Anthony _{on Google}

May 3rd, 2023

This is the corporate office... no atm on campus. Drove out the way to this location for an inconvenience.... they should at least have an atmosphere accessible to costumer.

BJ taylor _{on Google}

Apr 13th, 2023

The manager kenny(bh17x) is absolutely the worst person in the world!! one reason why ill take my money elsewhere. if this guy ever tries to assist you hang up right away.