Primary Care El Paso

We had to pay expensive bill because Lisa Hendrix, NP ordered unnessary blood work that is not included in the annual physical exam. I just noticed that other patients had similar compliants before.
Apr 2nd, 2024

It's a hit or miss with these guys. After my telehealth visit with one nurse practitioner, I was immediately transferred over to make a follow-up appointment with someone in the scheduling department and it was handled. However, that last follow-up was with a different NP. After that telehealth visit, I was to make another follow-up. Instead I was put on hold for a good while and then hung up on. If your call is missed, you get to leave them messages, but there's never a response.
Feb 25th, 2024

They took very good care of me.
Feb 25th, 2024

I love the staff and the Nurse Practioner Mr. Burciaga has always been kind and a pleasure to work with!
Feb 24th, 2024

Nearly $2000 for a 15-minute appointment (WITHOUT seeing a physician) to establish care with no underlying medical problems or complaints. Yes, I am insured. I was told I'd only be charged $50 for copay, and $200 MAX by the phlebotomist in the event insurance would decline coverage for all blood work. I reached out to the clinic in October to appeal and have followed up with the clinic weekly for updates. Today, I am told by my insurance that she submitted the same codes without changing anything. Im not the smartest person, but if you try something once and it gets denied, chances are, if you do the same thing again, that too will get denied.
Feb 22nd, 2024