Magnolia

Mar 30th, 2022

I'd stay far away from this Magnolia. I talked to a sales rep Randall to order a home theater system that was backordered and he assured me that I'd be able to get a ship date and an update in 2-3 business days. After over a week of not hearing anything at all, I called him 3 times and finally got him on the phone (only after talking to someone else who informed me that Randall had setup to have the item shipped to wrong store). Randall then tried to convince me he never said they could order it for sure, and that they'd need to refund me. Trying to gaslight your customers is never a good approach. Take your business elsewhere.
Jan 13th, 2022

I just picked up my new headphones that were ordered to be shipped to the store because the first pair was defective, my package tape was broken and when I got the headset out it had residue on the ear bud as if someone tested them out before I did.. this store is horrible that was extremely disgusting
Jan 9th, 2022

Absolutely the worst service ever experienced. One of the two Savant controllers quit working - screen scrolling. The Magnolia department at Best Buy confirmed that this is a known issue and that the unit would be replaced and programmed within 2 weeks. That was over two months ago and now I can't get a response from anyone at Magnolia.
Oct 31st, 2021

Cool place, kinda pricey!
Oct 19th, 2021