Grand China

Without a doubt the worst chinese buffet ever! I should have been suspicious when I walked in at 6pm on a Friday and the place was empty. I did ask if I could look at the buffet before committing to stay and it looked okay, although not the best I have seen, but I thought I would give it a try. BAD MISTAKE! I got a small sampling of a number of items I usually like, including the hot & sour soup. The only thing "hot" was the soup. Everything else was room temperature at best! I left everything on my plates and complained to the waitress/hostess/cashier and she said she would let the manager know. She returnex to say the manager said he would check the steam tables, and if I would like something fresh, to let him know ( I assume this was his admission that everything on the steam tables was not fresh). I declined his offer and sat their finishing my iced tea, which was cold, as it should be. After about 20 minutes the manager appeared to check the steam tables by touching the pans. He then spoke to someone from the kitchen, but I never saw anyone appear to do anything like adjusting temperatures. I also never saw another customer come in to dine, although several people came in for take out. Hopefully they will warm their food up to temp before consuming! Oh, the manager did tell the waitress/hostess/cashier to discount my check 25%. Yippee! What a master of customer service! I think I may puke... THANK GOODNESS THIS PLACE IS OUT OF BUSINESS!
Jul 31st, 2019

Jun 2nd, 2019

Good quality food
Sep 22nd, 2018

Service not good and food poor.
Aug 29th, 2018

Jul 7th, 2018