Cosmos Water Damage Restoration Cedar Park

Zach and the PuroClean team were very communicative and professional throughout the entire experience. He laid out how he has seen the process usually go, including how the entire insurance process and rebuild typically works - very helpful for someone calling for the first time!
Feb 27th, 2024

I am deeply thankful to Zach and the exceptional team at PuroClean of Northwest Austin for their invaluable assistance during a trying period for my family and me. Lightning struck our home, leading to a harrowing combination of fire and water damage. Adding to the ordeal, the insurance-affiliated company we initially contacted failed to respond when we needed them most. I distinctly recall reaching out to Zach one early Saturday morning, and to our immense relief, he arrived within an hour of our call. From that moment forward, Zach assumed control of the situation and expertly guided us through a lengthy and intricate journey. His expertise in fire damage restoration, odor removal, smoke damage restoration, water damage restoration, and mold removal is truly commendable. In addition to his restoration work, Zach went above and beyond by connecting us with other professionals and experts essential to our recovery. His communication with the insurance company regarding his work and project scope was exemplary, navigating the intricate landscape of insurance protocols with utmost precision. What truly sets Zach apart is his unwavering patience throughout our nearly year-long ordeal. Not once did he press us about financial matters, patiently waiting until we received our rightful compensation from the insurance company. I firmly believe he was an absolute godsend during our time of need. If you ever require restoration and mitigation services, I wholeheartedly and with the utmost enthusiasm recommend Zach and his team at PuroClean of Northwest Austin. Not only are they experts in their field, but they are also compassionate and dedicated professionals who genuinely prioritize their clients' well-being. Thank you, Zach, for being our guiding light throughout this challenging journey.
Dec 8th, 2023

We were very happy with PuroClean. Everything was handled very professionally and thoroughly from first phone call to final cleanup.
Sep 20th, 2023

Zach and his team were very responsive when we had an emergency! They helped us deal with such a stressful situation. Zach was thoughtful and helped us through the entire process. I would recommend this team to any of our family and friends! thank you guys again for everything!!
Sep 3rd, 2023

The PuroClean team did a great job remediating a mold problem we had caused by a leaky roof. They were very responsive, and on time. No complaints at all. No need to call anyone else. Services: Mold mitigation, Water damage-related cleanup & repair
Jul 29th, 2023