Smartworx
-
7421 burnet rd
, ste 281
Austin, TX 78757 - (844) 821-9025
- Website
Chamber Rating
-
Anna Wilson
Not surprised to read all the other bad reviews of this place. Today, I talked to an extremely rude employee - Mary - who accused me of lying and denied that they had printed out a label for me the previous day. I had shipped a package overnight for $150 and it arrived at my house returned the next day for "hazardous materials" - it did not contain hazardous materials! I called and politely explained what has happened and asked for help. Mary called me back and basically denied they had created a label and told me to call UPS and said it wasn't her problem. When I explained that wasn't what happened, she became increasingly rude, then told me she "didn't like my tone"...then told me that she had "asked everyone in the store what they thought" and that the agreement was I was wrong! I was in shock. I told them I would never come back and of, course, they couldn't have cared less. I can see from the responses to other negative Google reviews on here that it's true - they don't seem to. Never trusting them with shipping again.
Oct 2nd, 2021 -
Kathrine Stevens
I came in around two and there was a line I thought I was going to be waiting forever since it appeared to be one person to help us all but he was able to do my shipment in a few minutes so quick definitely coming back again
Sep 29th, 2021 -
Laura Pitt
I was there on Saturday to print my daughter's birthday cards. Employee working was very helpful and took his time to print these cards. I would be going over there again. Thank you so much.
Sep 29th, 2021 -
Frank Luigi Mantica
They never open on time
Sep 26th, 2021 -
Matt Irvin
On two separate occasions this store has refused to take packages which I packed at home because they say they don't have room, but they seem to have no problem taking packages when they sell the shipping and/or packing. Go to the store on Far West instead if you don't want to risk wasting your time.
Sep 20th, 2021
Contact Info
- (844) 821-9025
- Website
Questions & Answers
Q What is the phone number for Smartworx?
A The phone number for Smartworx is: (844) 821-9025.
Q Where is Smartworx located?
A Smartworx is located at 7421 burnet rd, ste 281, Austin, TX 78757
Q What is the internet address for Smartworx?
A The website (URL) for Smartworx is: http://smartworxtechnology.com
Q How big is Smartworx?
A Smartworx employs approximately 20+ people.
Q How is Smartworx rated?
A Smartworx has a 3.0 Star Rating from 75 reviewers.
Ratings and Reviews
Smartworx
Overall Rating
Overall Rating
( 75 Reviews )Anna Wilson on Google
Not surprised to read all the other bad reviews of this place. Today, I talked to an extremely rude employee - Mary - who accused me of lying and denied that they had printed out a label for me the previous day. I had shipped a package overnight for $150 and it arrived at my house returned the next day for "hazardous materials" - it did not contain hazardous materials! I called and politely explained what has happened and asked for help. Mary called me back and basically denied they had created a label and told me to call UPS and said it wasn't her problem. When I explained that wasn't what happened, she became increasingly rude, then told me she "didn't like my tone"...then told me that she had "asked everyone in the store what they thought" and that the agreement was I was wrong! I was in shock. I told them I would never come back and of, course, they couldn't have cared less. I can see from the responses to other negative Google reviews on here that it's true - they don't seem to. Never trusting them with shipping again.
Kathrine Stevens on Google
I came in around two and there was a line I thought I was going to be waiting forever since it appeared to be one person to help us all but he was able to do my shipment in a few minutes so quick definitely coming back again
Laura Pitt on Google
I was there on Saturday to print my daughter's birthday cards. Employee working was very helpful and took his time to print these cards. I would be going over there again. Thank you so much.
Frank Luigi Mantica on Google
They never open on time
Matt Irvin on Google
On two separate occasions this store has refused to take packages which I packed at home because they say they don't have room, but they seem to have no problem taking packages when they sell the shipping and/or packing. Go to the store on Far West instead if you don't want to risk wasting your time.
Overall Rating
Overall Rating
( 75 Reviews )Write a Review
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