InstaPay Flexible, LLC

This is the worst factoring company ever you will never get them otp no one knows anything everyone works from home I have to call them and ? About pay on factored loads daily the system sucks they have no app offer no advances don’t ever ever ever let them exploit you I’ve been calling for hour trying to get a letter of release but can’t get anyone on the phone especially one whom knows anything
Sep 5th, 2021

I have 5 carrier with them always rejected loads and when we call to solve or chat with them they can't solve the issue don't use this factory 👎🏻
Aug 26th, 2021

Completely incompetent company. This week alone they have incorrectly billed my company 3x. They can't even be bothered to verify a company name that they are billing before they send out invoices. Invoices mind you that have sensitive billing and banking information contained on them. I personally wouldn't want my companies financials leaked that way. On top of this no one ever answers their accounting line and a voicemail never picks up (although I wouldn't hold my breath on ever getting a response). I waited on hold for 20 mins a few separate times this week and was never connected a person. I followed up with emails and screen shots showing they were billing my company incorrectly and they were never answered or responded too. I finally managed to get through when I hit a different ext (the sales one, surprise surprise they have no issue taking your money) and the gentlemen could not have been ruder or more unpleasant to speak with. I calmly expressed my displeasure at the situation and that maybe they should take a closer look before they send out invoices. To that end I was hung up on. Would have been nice to actually get an acknowledgement on an email that it had been fixed. I would be very careful giving this company your financial information. I can only imagine with them at the helm how much of an accounting nightmare it could turn out to be.
Jul 20th, 2021

Sep 8th, 2020

I would like to thank instapay/truckerpath for there service and there great communication dealing with my business in the transportation and factoring. Good people to deal with especially Steven in accounting
May 15th, 2020