Capital Kustoms
![Capital Kustoms](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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9518 Anderson Mill Rd C
Austin, TX 78729 - (512) 996-8992
Hours
Chamber Rating
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Sauceboss
Nov 1st, 2014 -
Adolfo Garza
Oct 2nd, 2013 -
Larry Reynolds
Nov 15th, 2012 -
Christina Jeeves
Dec 14th, 2014 -
Jason Cazes
Jun 24th, 2012
Contact Info
- (512) 996-8992
Questions & Answers
Q What is the phone number for Capital Kustoms?
A The phone number for Capital Kustoms is: (512) 996-8992.
Q Where is Capital Kustoms located?
A Capital Kustoms is located at 9518 Anderson Mill Rd C, Austin, TX 78729
Q How big is Capital Kustoms?
A Capital Kustoms employs approximately 20+ people.
Q What days are Capital Kustoms open?
A Capital Kustoms is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Q How is Capital Kustoms rated?
A Capital Kustoms has a 3.4 Star Rating from 5 reviewers.
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Ratings and Reviews
Capital Kustoms
Overall Rating
Overall Rating
( 5 Reviews )![](/images/review-avatar-3.jpg)
Sauceboss on Google
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Adolfo Garza on Google
![](/images/review-avatar-2.jpg)
Larry Reynolds on Google
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Christina Jeeves on Google
The long: I moved to austin a couple of years ago. I have an after market headlight assembly that I have only had luck with custom shops working on. One of my lights went out so I went to Capital Kustoms to have them looked at. I spoke with John and he was very nice and was able to replace one of my bulbs. He told me to let him know if I ever needed anything again.
6 months later I felt like my alignment was falling out of place, so I gave CK a call and left a message to schedule an appt. No one ever called me back.
About two weeks ago one of my HID lights stopped working so I called CK again. Someone did pick up, I don't know who, and he said he could order a bulb in and "it should be here on Wednesday." so I said "When should I come in?" and he told me Wednesday... he seemed unsure if the part would even be in which I thought was odd, but said ok and asked what time. He told me the latest I could come was 5:30 (I work a 9-5) to have it fixed. He didn't take my name or anything so I'm certain that he wrote nothing down. So I left work on the Wednesday early to arrive between 5 & 5:15. No one was there. I sat in my car and called and no one answered. The door said open till 6. So I left a message and asked them to call me back. No one ever called me back. I went back on Saturday around 10:30 (they open at 10) and again no one was there. I called and no one answered. I went and ran errands and called around 11, and no one was yet at the shop.
So yes, I'm not sure if anyone even works here. Customer service is a joke. Oh and their lot? they have it filled with crap cars and broken down buses so there is hardly anywhere to even park! When I last went there they had a stretch limo parked vertically dividing the lot into two, leaving only a few spots available, and making it difficult to turn around in once you realize no one is even there and have to leave. Don't waste your time! I went to Annihilator Customs instead and had a 5 star experience.
Btw, I don't know if the guy on the phone even asked what kind of car I had, but to get to the headlight assembly the whole front bumper must be removed so it would have been wayyy longer than the 30 min slot he didn't even reserve for me.
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Jason Cazes on Google
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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