Firestone Complete Auto Care

( 179 Reviews )

2115 Exeter Rd
Germantown, TN 38138
901-473-6565

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Hours

Thursday:

7:00 AM - 7:00 PM

Friday:

7:00 AM - 7:00 PM

Saturday:

7:00 AM - 6:00 PM

Sunday:

8:00 AM - 5:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

3.9 - (179 reviews)

114

About
^{Firestone Complete Auto Care}

Firestone Complete Auto Care is located at 2115 Exeter Rd in Germantown, Tennessee 38138. Firestone Complete Auto Care can be contacted via phone at 901-473-6565 for pricing, hours and directions.

Contact Info

901-473-6565

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

A The phone number for Firestone Complete Auto Care is: 901-473-6565.

Q Where is Firestone Complete Auto Care located?

A Firestone Complete Auto Care is located at 2115 Exeter Rd, Germantown, TN 38138

Q What is the internet address for Firestone Complete Auto Care?

A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/tennessee/germantown/2115-exeter-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps

Q What days are Firestone Complete Auto Care open?

A Firestone Complete Auto Care is open:
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM

Q How is Firestone Complete Auto Care rated?

A Firestone Complete Auto Care has a 3.9 Star Rating from 179 reviewers.

Hours

Thursday:

7:00 AM - 7:00 PM

Friday:

7:00 AM - 7:00 PM

Saturday:

7:00 AM - 6:00 PM

Sunday:

8:00 AM - 5:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

Related Categories

Nearby Firestone Auto Care Locations

Ratings and Reviews
^{Firestone Complete Auto Care}

Overall Rating

( 179 Reviews )

114

Write a Review

Jackson Vaughn _{on Google}

Apr 5th, 2024

i would highly recommend not bringing your car into this firestone. i brought my car in for a simple barring fix and when i went to pick it up on the way home my car started making a dinging noise and then my car broke down on the side of the highway. i then called them to tell them what happened and they said that they dont want to work on it anymore and told me to bring it to the ford dealership. DO NOT BRING YOUR CAR HERE!!!

Business Response_{on Google} ^{Apr 5th, 2024}

Hello, Jackson. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience or dissatisfaction. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah

Vivian Smith _{on Google}

Mar 28th, 2024

Shane was wonderful he called explaining everything to me just overall nice

Dana Scruggs _{on Google}

Mar 14th, 2024

I came in March 16th and there was a misunderstanding about my appt , but Lori definitely got my car service in a reasonable amount of time . Later that evening I noticed an issue with my tire under carriage. I immediately call Lori and she told me know problem bring my car back. I returned on that Sunday and Toni customer service was superb!!! He took care of that problem while acknowledging every customer . I appreciate him for fixing my issue Great job to the Firestone Store on Exeter :)

Earl Glenn _{on Google}

Mar 6th, 2024

I took my pickup truck for a front end alignment as it was pulling to the right. It is exactly like it was when I took it in. I was lied to twice. They called me and told me my truck was ready. I ask if they test drove it. His answer was yes and it drives straight. It was pulling to the right before I got out of their parking lot. The price was 9.00 more than I was quoted. I questioned him about it and he said that was for shop supplies that were used and that was added on all invoices, which makes the price 9.00 more than I was quoted. Needless to say it cost me $135.00 and my truck is still just like it was. They did say the next time I bring it in there wouldn't be a charge. There won't be a next time

Business Response_{on Google} ^{Feb 10th, 2024}

Hello Earl, we are sorry to hear that the service at our Germantown store did not resolve the issue. We would be happy to assist you with this matter. Please email [email protected] with full details, your contact information, and your invoice number. We value your business with Firestone, and hope to hear from you. ^Bryan

aj Rothberg _{on Google}

Feb 25th, 2024

They're always very professional and polite and they look for as many coupons as possible.

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Overall Rating

( 179 Reviews )

114