Firestone Complete Auto Care

Nathanial was excellent! They got me in and out and went above and beyond to help me with a bad situation.
Apr 4th, 2024

Everyone very nice and Knowledgeable
Mar 23rd, 2024

Always great service, (at least on riverside dr.) With incredibly knowledgeable technicians
Mar 18th, 2024

I like firestone
Mar 13th, 2024

Came in because my car was threatening to stall at stops while in drive. Asked for a diagnostic and for them to look at the air intake hose, as I figured that was most likely as it was a chronic issue that wasnt getting worse over the course of 40k miles. They proceeded to tell me it was running perfectly fine and had 0 issues. I knew it had no engine codes, as I had told them that. Almost stalled on the way home, feeling stupid. I checked under the hood again once I got back and watched some YouTube videos and, lo and behold, the transmission vent next to the air intake hose was missing and the clamp was broken on the hose. Got the part for 20$ on Amazon and fixed it myself, after losing 200$ on a diagnostic. They also left a nut and screw on my windshield which I discovered afterwards, meaning something is not fully bolted in my car. Still had them replace my shocks and struts since I knew that had to be done, which they charged me 1000$ for. Edit: had to buy my own OBD II scanner after the customer service below ghosted me over email. Found codes they didnt tell me about. What a scummy place.
Mar 10th, 2024