Subway Sandwiches & Salads

Mar 15th, 2024

Idk why its so hard to follow simple instructions on online orders. I ask for extra of something, and end up with little to none of it. Another time there so much of it that its almost inedible. How does that happen ? This is the 3rd time that this has happened and 2 out of the 3 times Ive gone inside to pick up the order. There were no customers inside, so its not like it was a lunch rush mistake. Super annoying. I hate even giving a bad review because the staff is super friendly, but there needs to be more attention to detail.
Dec 21st, 2023

Fantastic store and fantastic crew!!! I work nearby and frequent this store multiple times a week. Every time I come in they always provide me with great service. There is one particular employee that has been working there for years and he always goes above and beyond with his service. He's always smiling, and telling funny jokes. Always trying to get me to eat the jalapenos!!! GREAT STORE!!!!
Dec 19th, 2023

First of all, subway is extremely disorganized about gift card usage. Can't be topped by any other business here. It is notoriously bad at using gift cards. I have decided to never, ever, use a digital gift card in Subway. For them it is like rocket science. Today I visited this store. I order a 6 inch sandwich with a coupon. Simple enough. It was supposed to be 3.99 before tax. For some reason I saw on the machine it said it was over 7 dollars. I was very confused. So I asked "how much was the charge?" The lady who charged me suddenly pretended that she didn't know English. I asked three times in standard English and she still pretended that she didn't know. I believe that she wanted to hide the fact that she overcharged me. I asked for a receipt and they were not able to show it. Another guy came along, after another 5 minutes of transactions he said that he was NOT able to provide a receipt. I said that's cheating customer. I didn't receipt any electronic receipt either. Of course the gift card doesn't even have my email so there's absolutely no way that I can recieve a receipt any other ways. I said that it was not right. I am not sure how much I was charged then and whether the previous transactions were canceled properly and whether I had anything left in the gift card. He just said that they couldn't do anything about it. A business that cannot provide a receipt is considered fraudulent. As we were working on transactions, the lady asked rudely what I wanted on my sandwich. I said I could only do one thing at a time here. I asked as an exchange, they needed to at least make it a footlong instead, the guy just scoffed at the idea without responding. Worst experience. Subway has many stores but they don't train their employees well. Many still stay in the primitive era that they didn't know how to deal with digital gift card properly. The experierence sucks big time. And the stuff who pretended not to understand English all of a sudden after a wrong charge? Bless your heart.
Dec 15th, 2023

I was helped by a very energetic woman named Liz, my order was perfect and it was very clean.
Nov 4th, 2023