Hertz Car Rental - Rapid City Regional Airport

K _{on Google}

Mar 30th, 2024

Antiquated. Overland West consistently disappoints regardless of location. Beware of their random holds! You wont find any small town hospitality here. Beware.

chun kin Ho _{on Google}

Mar 24th, 2024

I am a Hong Kong Chinese, I will be arriving at rap airport on May 30th at 10:30am and leaving rap airport at 5:59pm,
Do have Mount Rushmore National Memorial pick up and drop off service?

Kyle Buchhop _{on Google}

Feb 11th, 2024

Rented a car and turned it in as I recieved it with 72 miles (as noted by me and my original receipt). Several months later I am notified my Purco Fleet that I damaged the car in the form of a door ding on the passenger side. And this damage will cost me a little over $1,800. When I recieve the documentation from Purco they noted the damage was realized at 75 miles (as evidenced by the pic they sent of the odometer) When I constested this difference in mileage they said it was my error. This Hertz branch is not corporate and has a pretty well documented history of claiming damage and working having Purco go after you. Be forewarned and take pics of the car before and after.

Claudia Galindo _{on Google}

Jan 28th, 2024

If I can give this people a -100 I would. When I got to pick up the car I was asked to pay when I had already paid ahead. I cleared that out but I should have known this was a shady unprofessional place. After I returned the car . 2 weeks later I get a call saying there is a scratch in the car and Im responsible. I should have taken pictures of the car when I dropped it off. The charge was 300 dollars. I explained to the lady I didnt do it and why was I responsible for something done 2 weeks later.
She said is your responsibility because you signed the agreement regardless and you didnt take pictures. Long story short I paid for something I DID NOT do. If you are renting from Herts which I will never do again . Take pictures and make sure someone inspects the car when you leave or they will accuse you of any other damage done by their drivers. Im Never doing business with Hertz again and will make sure my friends and family wont either