Dacotah Bank
-
1441 6th St
Brookings, SD 57006 - 605-692-8600
Hours
Chamber Rating
-
Rachel Schutt
Apr 22nd, 2021 -
Audrey Hanson
Sep 17th, 2020 -
Cindy Sroufe
Mar 17th, 2019 -
Faisal Mohamed
A lot gosh darn better than Wells Fargo
Jun 19th, 2018 -
Heidi Day
I've been a member of this bank since 2009 so I can speak with great authority on how awful it is from day one until today, when I finally closed my account. I have only kept it open this long so I would have a brick and mortar local bank if I needed one. I stopped using it as my primary a few years ago and use Navy Federal, USAA, and Capital One instead. I did keep a couple of autopay bills with DB to keep the account alive. But they are so technologically behind I even cancelled my last autopay bill earlier this summer because their website never works and I couldn't keep track of balances, and you literally have to call them to do the most un-secure password reset you'll ever do in your life. A few days ago I had a missed call from them. No voicemail. Yesterday I received a letter. Apparently the autopay I cancelled this summer was still being pulled out. It was for $10/month. They let it go on for several months and slapped me with so many fees I owed $160. And yet no one told me. I went into the branch and the rep was like "you get a monthly statement" yeah, ok, I DONT USE THIS BANK, if I'm going negative why do you wait months to actually call me? To collect fees. Because that's the only way horrible banks like this that can't compete in the digital age stay alive. Terrible customer service, 20th century technology, and shady business practices are why this long standing member finally closed her account after over a decade. Highly do not recommend.
Dec 28th, 2021
Contact Info
- 605-692-8600
- (605) 692-8600
- (605) 692-4350
Questions & Answers
Q What is the phone number for Dacotah Bank?
A The phone number for Dacotah Bank is: 605-692-8600.
Q Where is Dacotah Bank located?
A Dacotah Bank is located at 1441 6th St, Brookings, SD 57006
Q What is the internet address for Dacotah Bank?
A The website (URL) for Dacotah Bank is: http://www.dacotahbank.com/
Q How big is Dacotah Bank?
A Dacotah Bank employs approximately 6-10 people.
Q Is there a key contact at Dacotah Bank?
A You can contact Dave Gibson at 605-692-8600.
Q What days are Dacotah Bank open?
A Dacotah Bank is open:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Dacotah Bank rated?
A Dacotah Bank has a 5.0 Star Rating from 6 reviewers.
Hours
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Ratings and Reviews
Dacotah Bank
Overall Rating
Overall Rating
( 6 Reviews )Rachel Schutt on Google
Audrey Hanson on Google
Cindy Sroufe on Google
Faisal Mohamed on Google
A lot gosh darn better than Wells Fargo
Heidi Day on Google
I've been a member of this bank since 2009 so I can speak with great authority on how awful it is from day one until today, when I finally closed my account.
I have only kept it open this long so I would have a brick and mortar local bank if I needed one. I stopped using it as my primary a few years ago and use Navy Federal, USAA, and Capital One instead. I did keep a couple of autopay bills with DB to keep the account alive. But they are so technologically behind I even cancelled my last autopay bill earlier this summer because their website never works and I couldn't keep track of balances, and you literally have to call them to do the most un-secure password reset you'll ever do in your life.
A few days ago I had a missed call from them. No voicemail. Yesterday I received a letter. Apparently the autopay I cancelled this summer was still being pulled out. It was for $10/month. They let it go on for several months and slapped me with so many fees I owed $160. And yet no one told me. I went into the branch and the rep was like "you get a monthly statement" yeah, ok, I DONT USE THIS BANK, if I'm going negative why do you wait months to actually call me?
To collect fees. Because that's the only way horrible banks like this that can't compete in the digital age stay alive.
Terrible customer service, 20th century technology, and shady business practices are why this long standing member finally closed her account after over a decade.
Highly do not recommend.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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