Founders Federal Credit Union

Rich Dayrit _{on Google}

Sep 5th, 2023

The service in the building is fine though there is usually a bit of a wait. My low rating is for the reliability of the debit card and other online bank transactions. My sons have tried to use their debit card in several places around town and they just do not work. They have come in several times and had things reset and it still does not resolve it reliably. I have also had payments to the bank not go through and had to route them to other accounts. The app works fine and never had a problem with checks but the other issues are a problem since you expect a debit card to work 100% of the time and for deposits to go through 100% of the time.

Shawn G _{on Google}

Jul 30th, 2023

Haley at Founders has been outstanding! Thank you for your help, time, and wonderful customer service!

Merary _{on Google}

Apr 8th, 2023

This bank will lose your car title
I paid my car loan in full on July 2022 I was told that I was going to receive the title by mail in 10 to 15 business days, Im going on 2 months now and I have yet to receive anything. I have called and I have gone to this location in person to ask what is going on and all I get is that I have to go to the DMV and PAY for a DUPLICATE title. What I dont understand is why I have to spend my time and more money to go to the DMV and get a DUPLICATE title not even the original title that this bank is supposed to send me, if I understood correctly by our contract this bank was supposed to send me my original title but Im being told to go get a duplicate and pay more money. Worst bank to do loans with.

M Davis _{on Google}

Jan 24th, 2023

They have always been nice, helpful and professional with me at this branch. Although, this branch isn't diversified they have never treated me different or unprofessional like the branches in Columbia and the customer service line,,,,,just horrible. The branches and the customer service line need more diversity.

Glen Warren _{on Google}

Dec 3rd, 2022

Like that it is never really busy and has all the same services as a traditional bank