SERVPRO of Richland County

I had a sewer line back up in my crawl space. Alton came out to give me a price on the clean up. He was polite and professional. I called back to schedule the work and he showed up less than an hour later. He was quick and thorough with the cleaning. The office staff was also easy to deal with.
Jan 12th, 2022

Our house caught fire 2018, I was 5 months pregnant with a 10 month old. We lost a lot due to smoke damage (clothes mostly). The things we had left that were in my closet Servpro stole from us. 30 pair of my shoes and countless of shoes from my husband. All of our towels and wash clothes (nice ones). They took our microwave, tv’s, and expensive jewelry. They took some of my sons toys and shoes as well. He was a baby. They left our back door open many times over night. We didn’t have cameras to prove and they did give us $1200 for things missing but it was no where near what we lost. It’s 2021 and it still bother me. If I were you I wouldn’t not hire them unless you have cameras. I would give the repairs a 6 out of a 10. Good luck. Service: Fire damage cleanup & repair
Jun 28th, 2021

After the winter storm ServPro assured community support by outreaching to other national teams. We were impressed with the collaboration of national teams and home office.
May 22nd, 2021

We are so grateful for the opportunity to support local small business and Servpro did not disappoint. They were so nice and helpful when scheduling. They were running ahead of schedule the day of service and made sure to call ahead. We have almost 20 year old tile that needed freshening up and it looks practically new again! They even cleaned our fiberglass tub in the bathroom that was not included as part of the “tile and grout” cleaning. My only regret is that we didn’t call sooner to get this done. We are so pleased and would recommend to anyone! Service: Flooring
May 12th, 2021

Prompt. Thorough.
May 10th, 2021