U-Haul Moving & Storage at Two Notch Rd

Donna Dreher _{on Google}

Mar 4th, 2023

I rent from uhaul often and never had a problem but this location whewww.. long story short the front desk clerk was the rudest person I ever met in my life.. she was soo annoyed with doing HER JOB! Smh seem like she HATES HER JOB LOL! Secondly this place is a whole JOKE! Couldnt use the truck because it was filled with trash and the previous customer junk! Roaches, trash, cigarettesplus the engine light was on .. do yourself a favor and DONT RENT FROM THIS LOCATION! Safe yourself a headache.

Oldsckool Mason _{on Google}

Jan 16th, 2023

The best customer service rep that I've ever encountered....thanks

sc jokerswild _{on Google}

Jul 14th, 2022

Moved my reservation to another location while the truck size I needed sat on the lot all day long.

Sean DiMaria _{on Google}

Jun 29th, 2022

I have rented from U-Haul Moving and Storage at Two Notch two times, and I have been extremely happy both times with the performance of the U-Haul trucks and the customer service. Using the U-Haul website also made it easy to make my reservation, change my reservation to a different size truck, and speed up the check-in process on the day of pickup.
In particular at this location I wanted to acknowledge Khalil, the manager, who took very good care of me both times I rented. He ensured the charges were accurate and took extra time to attend to details to make sure I was a happy customer.

Marina L _{on Google}

Jun 28th, 2022

I rented a 10 foot uhaul truck on May 20th at 10 am and had the worst experience with this location. I reserved a truck many days in advance to assure that I had an available truck since my lease was up 3 days later. I arrive at the location and was told that there was not a truck available and they wouldn't know if one would be available that day or even the next day. I was told to go home as they would not have one for me. I asked if I would get a call about one becoming available since I would have to drive 90 minutes from where I was staying at and needed to know if there was a grace period for me picking up the truck. The man was not understanding the question and said I would have the truck for 24 hours...again not answering the question I asked after multiple times. So I go to my apartment and at noon I get an email saying my reservation was cancelled for "being late to my reservation". I WAS NOT LATE AND WAS SENT HOME. I called customer service to clear it up and figure out why my reservation was cancelled against my wishes. I eventually was able to get a truck after over 5 hours of issues with this location. I am moving in July and will not be using uhaul and their services because of this incident.