Wyndham Garden Columbia, SC

Dear Timothy Rhine,

Thank you for your rating. We're sorry to hear that your experience fell short of expectations. If there are any specific areas where we can improve, please don't hesitate to share your feedback with us. We value your input and will use it to make necessary improvements to enhance the quality of our service. We hope to have the opportunity to exceed your expectations in the future.

Sincerely,
Hotel Manager

Dear Anthony Hawkins,

Thank you for your feedback! We appreciate your understanding as we work to improve our facilities. We apologize for any inconvenience the reconstruction may have caused during your stay. We're excited about the updates and renovations, and we hope you'll consider staying with us again in the future to experience the improvements firsthand. Thank you for choosing our hotel!

Sincerely,
Hotel Manager

Dear Guest,

Thank you for your feedback. We apologize for any inconvenience caused by the ongoing renovations during your stay. We understand the importance of providing clear communication to our guests, and we regret if this information was not provided to you prior to booking. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our property. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Sincerely,
Hotel Manager

Dear Shadrick Sloan,

We apologize for the disappointing experience you encountered during your stay. Providing excellent service is paramount to us, and we regret falling short of your expectations. Your feedback is valuable, and we'll address the issues to ensure improvements are made. We hope to have the opportunity to regain your trust in the future.

Sincerely,
Hotel Manager

Dear Bruce Hampton,

Thank you for sharing your feedback with us. We appreciate your patience as we continue our renovation process to improve our facilities. We apologize for any inconvenience caused by the unfinished areas and the issues you encountered in your room.

Your comments regarding the broken clothing hangers, ironing board, and towel hanger have been noted, and we will address these maintenance issues promptly to ensure a more comfortable stay for our guests.

We're glad to hear that despite these challenges, you found the rooms to be spacious and clean. Additionally, we're pleased that you enjoyed our breakfast buffet and found the nearby amenities convenient.

We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay once our renovations are complete.

Sincerely,
Hotel Manager