OYO Hotel Columbia SC I-20/I-26

Needs to be shut down! They take advantage of people in desperate situations and don't even provide bare minimum in rooms. No PHONE! Microwave or refrigerator. The property is not at all as pictured and in deplorable conditions. Rooms : 1/5 | Service : 3/5 | Location : 3/5 More
Oct 22nd, 2022

Very nasty employee lady I told her I wanted to check the room to see if it was clean she told me no refunds and I told her if the room is not clean yes I am supposed to get a refund mind you I am a former housekeeper of 8 years a supervisor and head of housekeeper for four they are committing fraud and trying to keep people's money
Aug 10th, 2022

Terrible man, not a human, that's all I can say about the owner. Stay away from this trash, no wonder it closed its business. Cheers Rooms : 1/5 | Service : 1/5 | Location : 1/5 More
Jul 8th, 2022

What a worst human being, hotel owner of Regency Inn now it is called! We booked and prepaid for this hotel months ahead, when we got to the hotel that night, basically this hotel refused our stay even though I have paid for it. He said the ownership changed. Why didn't he contact me or hotels.com when this hotel is no longer operating, according to the new hotel owner, they switched to a new owner. We were kicked out of the hotel office literally, not even allow us to contact hotels. com for alternative accommodation, the new hotel owner is a barbarian, worst human being you can expect! I have never seen as decent human being would behave the way they did, MY GOD. I will never, ever stay with you, OYO again, name of the hotel when I booked, nor should you book Regency Inn, now it is called.
Apr 28th, 2022

Booked online with Hotels.com. Total waste of time. Arrived with confirmation number and rang bell at front window. After waiting I called the phone number on the door. Employee answers, I inform them of my reservation and confirmation number. Employee meets me at front window and says We dont have no rooms. I replied thats fine i have a reservation. Employee responded I said we dont have no rooms. Waste of time and a little money dealing with OYO HOTEL COLUMBIA!! Had to go to another hotel and book a second room for the night, use different hotel
Apr 18th, 2021