The Water Room - Charleston

First pedi experience and was wonderful! The staff made the experience very comfortable and intimidating. Shame it's closing soon to a waterless salon, hopefully they keep the vibe similar
Oct 16th, 2021

A month ago I scheduled an appointment and 20 minutes before the Water Room cancelled my appointment. I was already on the way and almost there. I tried calling/emailing and they would not respond or help to reschedule it. They then proceeded to charge my card for a service I never got and that they had cancelled. This company is poorly run, economically corrupt, and unprofessional. Save your time and money and go somewhere else. Service: Manicures
Oct 16th, 2021

Absolutely the most poorly run and unprofessional nail salon I have ever been to. The owner and staff refuse to respond to emails, keep charging random amounts to your card with no authorization, and overall are rude and disrespectful. I hope they get reported for stealing people's money.
Oct 4th, 2021

I was very disappointed in the 2nd level pedicure service given by Chentelle; she clearly does not want to be there. Hoping that by contacting the manager on this poor service, the water room will rectify the situation. Otherwise, the spa is a lovely place.
Sep 5th, 2021

Jul 15th, 2021