M G Motors

great pace to buy your first car
Apr 8th, 2024

M.G. Motors has provided us with by far the worst car buying experience my wife and I have ever experienced. Whatever the reply from the dealer for this review it will be obsolete, just to warn the readers of this review. Simply put, we bought a car from this dealership and in less than two weeks the engine needed to be completely replaced, costing us the value of the vehicle over again. Two mechanics verified the need for engine replacement, one of the mechanics Ive been a customer with for over 15 years and he even denied the job, so he stood to gain nothing from the diagnosis. That said, both mechanics found irrefutable evidence the issue with the engine was preexisting, and a cover-up attempt was made before the sale of the vehicle. To top it off, the warranty provided by the dealership insisted that the entire engine to be taken apart, a job that would cost 2700, all so we could receive the 2000-dollar coverage AND if the issue was found to be preexisting, they would not cover any of it. Please stay away from this dealership. This is not an example of bad luck but an obvious scam. I would like to say too, that if the vehicles odometer is over 100k there is no recourse from the state. NO LEMON law to protect the buyer, YOU WILL BE STUCK WITH THE VEHICLE!
Apr 5th, 2024

Mar 19th, 2024

Jul 24th, 2023

I had bought a car here a few years ago so I came back to look again. We were assisted by Marc (the son) but I've never been as disappointed with a car salesman before. He was cold and unhelpful. When we drove the car he never said a word except, turn left here or turn right here. He truly acted as if he had no desire to sell us the car. Back at the dealership, I liked the car and was seriously considering buying - but felt the car was a bit overpriced. I said, "Let's talk about the price" and Marc replied, "That IS the price". I asked if he would budge at all and he said No. I replied, "Then I guess we're all set". Marc quickly stood up and said, "Sounds like a plan!" and walked out of the room leaving us sitting at his desk. I was shocked. I've never encountered a car salesman as rude as Marc. I'll never return here again. UPDATE: We ended up buying a car 2 weeks later at another dealer. The car was actually the exact same model Subaru, same year, same color, and almost the same mileage, but for $1100 less. FOLLOWUP: My above review was written in 2019, but since then I see that Reviews of MG Motors seem to be equally split between 5 stars or 1 star. Quite a discrepancy! Also interesting is that the owner only seems to respond to the Negative reviews, and is always quite defensive. Not sure if they're learning anything about improving customer service flaws. Best wishes.
Jul 5th, 2023