Royal Medical Equipment, an AdaptHealth company

David Applegate _{on Google}

Jul 10th, 2021

I have been to every oxygen supply company in the Reading, Pottstown area and Royal Medical and Adapt Health are the only ones who could supply me with the oxygen concentrator I require. What a difference in my life they have made especially Barry who is very knowledgeable and goes out of his way to help.

Dale Magners _{on Google}

Sep 24th, 2019

Checked their website for the closing time it says 5:00 I go to pick up oxygen tanks for my wife and they were closed at 4:00 not happy driving there and finding that

Jennifer None _{on Google}

Dec 29th, 2018

These people are beyond clueless. They don't do their job and you have to fight to get anything done. I would never order from them again. Weeks after our insurance approval I was finally told our our order would ship on Monday. When I called the following Friday, I was told it would ship next Monday. Then they didn't know what my order status was. A total nightmare, especially since you NEED what you're ordering. I would leave zero stars if I could.

Brad Trimble _{on Google}

Jun 28th, 2020

Do not use this company. Suspect business practices and dishonest. Received marketing call to reorder CPAP supplies. I indicated what was needed and they stated would send what insurance would cover in addition to what i requested. Received supplies I did not need in addition to what was requested. Received bill 30 days later and items ordered i did not request was not covered by insurance. Called company and they stated would ship out return label to return items if unopened. I never received label and followed up with phone call. Spoke to 2 supervisors who stated Justine and Tina who indicated nothing can be done now since over 30 days of being shipped. ***SCAM*** Besides they charge $52.70 for a nasal cushion. AS PER THEIR RESPONSE TO CONTACT RESOLUTIONS DEPARTMENT. IT WAS DONE BEFORE THEY REPLIED AND STILL HAVEN'T HEARD ANYTHING IN 3 WEEKS ALONG WITH THIER SUPERVISOR ALSO STATING MY CASE WOULD BE SENT TO RESOLUTIONS. WHAT A JOKE. BUYER BEWARE