Quest Diagnostics Olney

I went to Quest to get blood work done. I am on blood thinners and I was getting my blood work done for my INR. After the blood work the lady told me to hold the bandage. Some people on blood thinner do bleed a lot but I never do. She didn't tell me how long I needed to hold it. When I got into the waiting room I stopped putting pressure on my arm and removed the compress.. Than blood started to come thought the bandage n went down my arm. I could not leave like that so I had to go in the back to clean it up. The lady was so rude to me!!! She said " I told u to hold it" as she was putting on a new bandage she kept saying " U have to leave the facility" I really did not understand why she was saying that because I wasn't planning to spend the night there she was very ignorant and had a bad attitude. I am relatively new to taking blood thinners. I have heard that you can bleed a lot but this was the first time it happened to me. I was scared because there was a lot of blood. She did not put me at ease instead she was upset that I bothered her by needing some help. It was a quick fix. She only had to give me a new bandage which I applied more pressure and held the compress longer. If you happened to read this ( referring to the rude woman that assisted me that day) You may consider changing fields because if you do not like to help people you are in the wrong line of work. I am angry with myself because I did not address this matter with this ignorant woman. I am aware that people do have bad days but they should leave their bad attitude at home. I am a very pleasant person and I do not like conflict. That is one reason why I remained pleasant, did not address it , and just left. Do any of you readers think I did the right thing? Would you have addressed this matter to this woman? I just wanted to add that she is no longer there. I have a feeling she was fired.
Apr 19th, 2022

If you don't have a appointment you have to wait longer!
Mar 30th, 2022

Worst attitude ever!!! I do not recommend coming here. i know I will never be back!!!
Mar 10th, 2022

Mar 3rd, 2022

Worst worst worst ever... wait time is unbelievable and customer service was horrible would like to give a zero star rating...will go to a quest lab no where near me before I come to this Olney Quest Diagnostic Lab ever again
Feb 20th, 2022