West Philadelphia Locksmith Co.

I called ahead and asked if I can get a key made with just the key code. My key broke in my master lock and I was told by master lock it was more cheaper to have a locksmith make the key. Cause of the obscene delivery prices for their keys to be sent to me. So after confirming with west Philadelphia locks on the phone that they can make my key I drove there. Upon arrival even though I was the only person in the store I was ignored for 5/140 minutes before acknowledging my existence. Then was extremely rude unhelpful and told me he couldn't make the key that I called and asked for before even coming there. I'll never go back or recommend them ever!!!
Sep 18th, 2020

Fast service, key copying is cheaper here than anywhere else I've gone.
Aug 7th, 2020

Worst service. The stuff bought doesn’t work at all.
Aug 3rd, 2020

Jul 28th, 2020

I sent one of my employees over to get a key copied that actually had their logo on it from a previous visit. She returned saying she spent 15 uncomfortable minutes in the shop, only to be told they could not find a key that matched. I called the store and they claimed to not know what I was talking about. I went in a couple of days later and had a copy of the key made with no problem. When I asked why they would not make the key for my employee, they again said they didn’t know what I was talking about, and the owner who made the key claimed he was not working that day. When I asked my employee who waited on her, her description clearly match the owner. A short older man on a crutch. You don’t get that mixed up. As a small business owner, I take reviews like this very seriously, and you should take this one that way too.
May 13th, 2020