Wells Fargo Bank

Arshad Nisaar _{on Google}

Jan 3rd, 2022

The teller has no idea about cashier check. I request them to cancel undelivered cashier check but she had no clue. She asked me to call 1800 number. I called 1800 number and they told me that branch should be handling it at local level. I came back to the local branch where another teller told me that all the bankers are gone for the day and I need to come back tomorrow. What a service. I came back after couple of days and a guy( probably banker) told me that I m lucky that they have rotary available today abs there I will be helped. This cancel check retire $31 cancel fee and bunch of documents to scan before money could be transferred back to my account. Mind you its my money abs I was told to get a cashier check to be safe and now I am running after my money and paying the fee, lost time, frustration and annoyed with this kind poor customer interaction. I will change my back soon as I am moving to commercial transaction and couldnt afford this level of primitive device

Jyldyz Jakypova _{on Google}

Nov 20th, 2021

Jose Martinez - personal banker was very helpful and explained the difference between accounts clearly. He is very patient, nice and friendly with customers. I really enjoyed being in this branch.

sinthia cohen _{on Google}

Sep 24th, 2021

What happened to the Branch at 2341 Hoffnagle St, Philadelphia, PA 19152

Heather Taylor _{on Google}

Jul 22nd, 2021

Worst bank I have ever dealt with. Do yourself a favor and go somewhere else!! The Manager was extremely rude. Would not give me the money from my late fathers account even though I have a legal beneficiary paper signed. I finally got it after months because I went to district manager. Nothing but hassels and lies. Its a shame a person has to go through this as they are making funeral arrangements for a loved one. Also she said there was no record of me on account when we were just there the month before....Horrible horrible bank. As she kept saying" unfortunately...

Teresa Marie _{on Google}

Jun 1st, 2021

Ashley is absolutely miserable, horrible customer service. Does not even acknowledge you when you say hello. I will not be using this Wells Fargo location anymore.