Americas Best Value Inn Norristown Philadelphia

Nov 26th, 2022

(Translated by Google) Good (Original) Buena Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
Sep 13th, 2022

Mar 3rd, 2022

Not one star only because one front desk lady was so sweet and helpful! And at first was going to leave better review from how helpful and sweet she was. The rooms are what you pay for, and yes people around can be a tad loud like others stated. But isn't hotels fault. Overall my stay was good no issues with check in and check out. What soured everything and made me want to leave bad review is fact that they have now charged my card 3 separate times for additional charges. I had paid everything in full no issues, and called to see what the charges were for? When I called and asked why my card was being charged first was two $25 dollar transactions which say hotels name. My card locked due to these, and then a charge for $150 tried to come through and was declined due to card locking. Then later on after work I called them to ask why? And see what was up and everything. Guy cut me off on phone and said we haven't charged you any additional fees. I said but these charges have hotels name on them and shows it is from your hotel and want to know what happened and what I'm being charged for? He said we have charged you more talk to your bank. Then hung up on me. Literally after that talk they charged me $90 dollars. The taking my money, and hanging up on me has definitely made this go from what was going to be 5 star review down to what should be a no star or 1 star review. The lady at front desk is only reason I would give an extra star.
Jan 11th, 2022

Dec 6th, 2021