Chamber of Commerce

      Sephora

      ( 159 Reviews )

      Sephora
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      Chamber Rating

      Verified Member
      4.0 - (159 reviews)
      89
      31
      14
      6
      19

      About
      Sephora

      Sephora is located at 319 Park City Ctr in Lancaster, Pennsylvania 17601. Sephora can be contacted via phone at (717) 207-0505 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Sephora?

      A The phone number for Sephora is: (717) 207-0505.

      Q Where is Sephora located?

      A Sephora is located at 319 Park City Ctr, Lancaster, PA 17601

      Q What is the internet address for Sephora?

      A The website (URL) for Sephora is: http://www.sephora.com

      Q How big is Sephora?

      A Sephora employs approximately 20+ people.

      Q How is Sephora rated?

      A Sephora has a 4.0 Star Rating from 159 reviewers.

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      Ratings and Reviews
      Sephora

      Overall Rating

      Overall Rating
      ( 159 Reviews )
      89
      31
      14
      6
      19
      Write a Review

      Alondra Gonzalez on Google

      image Joel was an amazing employee, i told her what i was looking for and she led me to it. She was very sweet and kind

      Business Response on Google Mar 7th, 2024
      Hi Alondra, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and thank you for bringing it to our attention. We look forward to seeing you again.

      Joanna Smith on Google

      image I felt completed rubbed the wrong way. I was looking for a product and said excuse me three times to ask for help before the woman was bothered enough to even acknowledge me and give me a response. Im not usually one to even ask for help because I rather find it on my own but I actually needed help. Im never going back to that location. I was also the only person in there and standing right in front of her. Is that how you treat customers and look to market your products by ignoring them?
      Great strategy I guess.

      Business Response on Google Feb 15th, 2024
      Hi Joanna, we strive to provide our clients with a welcoming environment and take pride in our client service. We’re sorry to hear about your store experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.

      Vi Smith on Google

      image The employees here are really rude.. I hate going in here. They ignore you but still lurk around and stare at you like you're about to rob the whole store. They absolutely treat people differently based on appearance. No makeup? No service. Full face? They'll at least acknowledge you. I always feel uncomfortable going in here. the one in Kohl's is much nicer.

      Business Response on Google Jan 10th, 2024
      Hi Vi Smith, we are sorry that you did not have a positive experience when visiting our store. We always want our clients to enjoy their visits and we strive to provide welcoming, pleasant service. Your feedback is important to us, and we will share this with our team so that we can make improvements.

      Alex Molina on Google

      image ICE soda blueberry

      Vlcki Ricupero on Google

      image

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      Overall Rating

      Overall Rating
      ( 159 Reviews )
      89
      31
      14
      6
      19

      Write a Review

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