White House Black Market

Feb 14th, 2024

I had the best experience shopping here. The sales woman was absolutely the best! I didn't know if the store even carried my size but she chose several dresses all that fit and offered heels to try the dresses on with. I left with a beautiful dress and the shoes with approval of my daughters that were with me. I wish I knew her name for sure but I think it was Annalise.
Nov 11th, 2023

Sep 28th, 2023

Love this store! Great clothes! Fabulous brand!
Sep 7th, 2023

I use to work at this store. The KOP branch. The old manager Sarah is unprofessional. She makes fun of customers from the moment they walk in, from their hair to their clothes. Makes comments on their weight and talks down on anyone who is above a size 4. Shell smile in your face so that you buy, (daily quota) then as soon as you walk out she goes and whispers to the other managers and employees did you see her shoes/hair/clothes etc She treats the employees terrible and created a very toxic work environment. Although I loved the brand and clothes, I had had enough of her management and ended up finding another job somewhere else. Its shocking that someone like that can be in a position of management, or even in customer service helping other women. Edit: In response to your response- I contacted corporate about the matter right after I left to let them know my experience and what happened during my time at the store. I found out months later this particular manager had been promoted to regional manager. So no this company does not live up to its values and morals that are outlined when I was hired. When I started working here I was excited to work in a place that seemed to value women in the form of clothing and customer service which are/were my two strong points. I was drawn in by the ethics and mission statement of White House Black Market, it seemed to be a great place to work and I had intentions to learn and grow. These company ethics were not upheld during my employment here. Highly disappointed because this WAS a brand I loved.
Mar 11th, 2022