Pandora King Of Prussia

It was the rudest service I have ever had. Three employees were unwilling to provide service. She refused to let me choose or see anything. I feel very discriminated against by their service and conversation. The other two employees talked loudly on the phone and had no manners. They looked at me with bad eyes. I will never return to this branch again.
Mar 12th, 2024

Jan 13th, 2024

I purchased several charms for my wife as part of her Christmas gift. The store is well organized. Thier displays are very festive and attractive. Lorena A. assisted me with my purchase. She was very sweet and helpful. I really enjoyed my shopping experience.
Jan 5th, 2024

Dec 28th, 2023

I had the worst experience with Nilishka P this store located in king of Prussia Mall. I went to the store on Dec 29 around 8:10 pm, getting line for my return online purchase which is less than 30 days. When it come to my turn, She said I can't return because of holiday season or she does is ship out only . First i agreed but she doesn't give me anything to prove that i gave my stuff to her . I refused to ship out and want to return base on Pandora policy , she said she gave my stuff back to me . I said "no" . I want to return because i purchased my Charms less than 30days . No policy say that i can't return online purchased during holiday season and she was annoy and told me she will do the return so "I can get out of her face". This is unbelievable for someone in the profession of customer service go treat customer this way. She was so rude. The people work at Pandora in Macy very helpful and nice to customer . I rather go there from now on .
Dec 23rd, 2023