NAPA Auto Parts - GDMI Enterprises, Inc - Closed

Amazing customer service! Sean went above and beyond to help us out! Shopping at Cartwright's next door on a Sunday afternoon and the car wouldn't start. 4 hours from home, kids in the car...stranded. But wait...there's a Napa auto part store in the parking lot to the rescue! Not only did they have the correct parts in stock, but Sean loaned socket set and a wrench and came out to help. Such a lifesaver and we're back on the road! Thank you!
Jan 2nd, 2021

Oct 8th, 2020

Jul 26th, 2020

DO NOT SHOP HERE!!!! This store is out to steal your money! They sold us a battery, and within 30 days it died on us. We went into the store to return it and the associate stated that they no longer carry that brand because "that brand is known for having that issue". The associate that was working at the time was able to look up our receipt for us but then said because they no longer carry that brand they didn't know how to process the exchange and to come back in a few days when the manager would be there. Okay, fine, kind of a hassle, but we went with it. Came back the day she said to only to now be told that 1. They can't look up the receipt for us, but 2. They require the receipt to return the battery. Wait, what?! For something that you flat out told me is known to be defective? To top it all off, they then proceeded to try to SELL us another battery! Between being out of work because of COVID and having a 5 month old to care for, we couldn't afford the FIRST battery and now you're trying to squeeze more money out of us?! WHAT A SCAM!
Oct 13th, 2020

DO NOT SHOP HERE!!!! This store is out to steal your money! They sold us a battery, and within 30 days it died on us. We went into the store to return it and the associate stated that they no longer carry that brand because "that brand is known for having that issue". The associate that was working at the time was able to look up our receipt for us but then said because they no longer carry that brand they didn't know how to process the exchange and to come back in a few days when the manager would be there. Okay, fine, kind of a hassle, but we went with it. Came back the day she said to only to now be told that 1. They can't look up the receipt for us, but 2. They require the receipt to return the battery. Wait, what?! For something that you flat out told me is known to be defective? To top it all off, they then proceeded to try to SELL us another battery! Between being out of work because of COVID and having a 5 month old to care for, we couldn't afford the FIRST battery and now you're trying to squeeze more money out of us?! WHAT A SCAM!
Sep 26th, 2020