Massey Auto Sales

Got a 2006 vw passat about 2years ago. Terrible car, never ever buying a car from them again.
Feb 21st, 2017

Terrible people. They sold my boyfriend and I our first car, and we told them we needed the most reliable car in the lot, since our car's transmission was going out. They showed us a Honda Accord with 230,000+ miles for $5500. The salesman told us the car was in great condition and was sold to them by a family who just needed something bigger. After being forced to put $1600 down because of our "age" (they told us the bank wouldn't allow anything less than that), the day we brought it home, the check engine light came on, transmission started shuddering, and the thing barely starts. After calling them out on it, they promised they would have their mechanic look at it and try to fix it. since they still needed some paperwork from us to finish the sale, I said I would bring the paperwork in when they scheduled the maintainance. 2 days later, they threatened to repo the car if we didn't bring the paperwork in and almost a month later, they still haven't done anything even though we call them almost every day.
Oct 3rd, 2017

Dec 21st, 2016

Bought a 2004 Dodge Durango with just over 100,000 miles and drove it for just over a year before it threw a rod through the block. A quick check online revealed that this is a known and common problem with this year vehicle. Any reputable dealer would have known this, especially since it was sold as the owners wife's car. My wife and I have been stuck paying for 2 years since for a car we can't drive. Do not buy from Massey Auto.
Jul 5th, 2016

Bought 2 vehicles from them back in July 2016. The vehicle we bought for my wife had a few minor problems (missing door lock, window not rolling up or down, fan controller not working) that they said they would fix. Never did, in fact once the down payments were made we never heard from them again. Here we are almost a year later and I find out that in November the paperwork was finally submitted to the DMV, new plates were bought and issued in person and no one said a word to me. For 7 months I've been driving around with invalid plates cause they couldn't be bothered to call me? Finally get stopped by an officer and trying to convince this officer that I didn't steal these plates and I have no idea why my registration has different plates listed was less than fun. After calling the DMV and finding out that new plates were issued in person in November at the Junction City office I tried contacting Massey. It has now been over 24 hours with numerous calls and messages left and no attempt from them to contact me. I hade to pay $34 for replacement plates just so I can legally drive my vehicle again. Personally, the complete and utter lack communication after repeated attempts to contact them is insulting. I will continue to try and make contact. $34 isn't much in the grand scheme of things, but if I had disposable income, even a little, I wouldn't have gone to them to begin with.
Jun 27th, 2017