UScellular

Ray Sampson _{on Google}

Feb 8th, 2024

After 25 years with this company and great customer service until November of 2023, we got screwed. My wife needed to get a new phone because their phone had a charging port that failed. They pulled a "bait and switch" on us and sold us a phone that's charging port also failed 20 days into their 15 day warranty. No loaner.. They said "sorry, we don't provide help any longer". So she went through 2 surgery's with with no phone to communicate with her doctors and the phone showed up 9 days late.
They told us "yes, you can keep your plan and it will only be $4.27 a month with the promo". They changed our plan and my next bill was $200+ more that month.

Laura Clark _{on Google}

Oct 28th, 2023

We switched to US Cellular about two years ago hoping for improved reception in our home and on our way home. Unfortunately, many of our calls were dropped at home and driving. We were shocked when we were billed for the entire month when we switched providers only five days into our billing cycle. Buyer beware!

Jacob _{on Google}

Sep 21st, 2023

The service for us cellular here in Oregon sucks so bad. Not only that, they will try to get me to upgrade my plan to the newer ones which are $120 a month for 36 months every time I try getting a new phone. Complete ripoff.

Shannon Lawson _{on Google}

Aug 30th, 2023

Bad deal! No service in my area but they said I would. It took a week to get rid of it. What a nightmare!

kim large _{on Google}

Apr 29th, 2023

Zach is the best he goes above and beyond to help his customers whether you call in go in person ty