Energy One Federal Credit Union

Chaiden Brown _{on Google}

Apr 6th, 2022

This is by far the worst credit union I have ever dealt with. Not only am I constantly having to deal with my account info getting reset but I have to send money from my own personal bank to there bank which takes about 5 days at which time my payments could be late, and also what kind of credit union/ bank doesn't give you confirmation numbers so that you have proof that the bill has been paid!! this is the worst, I will definitely be taking my business elsewhere when I can.

Elizabeth Thompson _{on Google}

Feb 28th, 2022

My family as banked at the engery One credit union for over41 years. Today wass the first time I've encountered poor service (Warren branch), only one clerk was available, and she she was tied up with a client at a desk. Four customers waiting in line, two walked out including myself. Why were you so under staffed?

Trent Thornton _{on Google}

Sep 10th, 2021

Friendly service advisors. However their Web interface is unfriendly to users, and there is no option to add a card to withdraw automatically for monthly Auto loan payments... Unless you call up to the bank. Very unhappy with their web interface and their joke for apps, the people are nice though.

Haylee Smith _{on Google}

Aug 22nd, 2021

Customer service is nice, but other than that I have been pleased. They charge a convenience fee for everything it seems like.

Buckwheat Nort _{on Google}

Aug 16th, 2021

The only way to make a payment without having to pay an extra $10 is in person or snail mail. It's 2021. Who still pays that way? The only reason to do this is to get more money. I despise paying someone to take my money.