Fairfield Inn & Suites Edmond

Amazing hotel! Very cozy & comfortable place to stay! Love the room types you have to choose from & the staff is great! 5 stars!
Mar 16th, 2024

I appreciate that the manager worked hard to find me a room and the breakfast staff is very nice but there was a roach in my room, hair in the toilet and shower. The hallway was dirty. I just haven't been to a property where I doubted the cleanliness like this one
Mar 6th, 2024

Feb 23rd, 2024

Feb 9th, 2024

Unfortunately, we were stranded in Edmond due to a very stressful vehicle issue. I was not impressed with the first shift front desk team as they would not help with a late checkout.while we were trying to figure out our next move. I completely understand that housekeeping has a schedule but due to our circumstances we could have been cleaned last. The lack of empathy disappointed me. . Not as member status but just as a human being. However, after sitting in the lobby a few hours and then leaving to grab some lunch and visiting the Mercedes dealership for a status update . We returned to the hotel. The second shift Brittany and third shift night audit Semalee were AMAZING!!!! As Marriott employees they absolutely rocked. If you are a local employer. I would 100% offer these two girls jobs that they could not refuse. Customer service is so hard to find! This hotel was super clean. I felt safe and comfortable. So, I would definitely recommend staying at this property if you are a Marriott member and on business or weird situations. This is not a destination property and the cleanliness and the two hotel front desk I mentioned is why it gets 4 stars. I do appreciate the two employees that were kind, showed empathy and just helped changing my situation into a more positive experience. I have 400+ stays under my belt over 10 years however my status does not show it due to the 24 month history and travel obviously stopped a couple years ago.
Apr 5th, 2024