Dibble Plumbing

Dibble been a pretty good plumber, has been fair the three times we have used him , today I was a little d Disappointed because they charge me for a tool item that should be on them not me. I don't feel I should be buying their tools to do their installs but nevertheless that's why I'm giving this a two star. I may be finding me a different plumber? The technician is very friendly I like him a lot but if this is Dibble's policy I don't like it has nothing to do with the technician.
Jul 21st, 2022

Involved with embezzlement of a nonprofit agency
May 17th, 2021

Used Dibble Plumbing in 2016. I was asked if I wanted the gas line that went to the kitchen sealed off or fixed so I could eventually get a gas range. I told the technician to fix it because I wanted a gas range. 4 years later I buy a gas range and apparently there is no gas going to the kitchen gas line. I called Dibble Plumbing and explained the situation. Nick called me back and was EXTREMELY rude. He read the contract to me, which I also have, and stated that it did not list fixing the gas line to the kitchen. It DID say that they would find and repair up to 3 leaks (one of which was the kitchen line). He refused to come back out and look at it without charging me a service call. I asked if the technician still worked for him, he doesnt, and was told that if I didnt have pictures and it wasnt on the contract then there was nothing he could do and seemed surprised that I would think he would since the work was performed 4 years ago (I dont know what that has to do with it; 4 years or 40 years, if the work was done correctly as requested it would still be the way I requested and paid for it to be). I find it despicable that Nick doesnt stand behind his work and that he would be so rude to a customer. Definitely would NOT recommend Dibble Plumbing unless you want to pay TWICE for the work to be done the way you asked. Services: Plumbing leak detection, Water heater repair
Mar 16th, 2021

Dibble plumbing performed a French drain instillation and sewer drain replacement for us about a year ago. We waited this long to make a review to allow time for our facts to be collected and allow all necessary repairs to take place.Our basement, like most basements in Oklahoma, had frequent flooding problems. The solution recommended included installing a French drain around the house. The job cost more than $6000 and was done with cheap plastic tubing with foam peanuts surrounding the drain (this is a newer and cheaper way for companies to install French drains compared to the gold standard of gravel). The drains were only placed 12 to 16 inches deep when French drains should be placed 5-6 feet deep. There was no sump pump placed. After the job was done, our basement flooded even worse and our sprinkler system had been cut in 15 places (this was repaired by our sprinkler company for a large sum and took 3 days to complete. They stated that it would have been easier to do a new install because the damage was so extensive and obviously there was no consideration to avoid any pipes or wiring. It was also one of the most complicated jobs they have had to do per their report. Granted, the contract with Dibble did state the company held no liability for any damaged tubing or wires but this was complete negligence. All our outdoor lighting will need to be replaced as well because the wiring was completely severed).When we called the company to report that our basement was flooding worse, they stated they didn't put in French drains and put surface drains in. When we pointed out we paid the amount of French drains, they immediately about-faced and stated they actually did put in French drains. They also stated the increased flooding was not their fault.Needless to say, we needed to have the French drains redone by a legitimate company with a good reputation. They asked us specifically who did the initial job because "you were really screwed over" and they wanted to warn anybody else considering using them. The new company hand dug the trenches 6 feet deep, used PVC pipes (and installed almost double the amount) and installed a sump pump. They also re-sodded our lawn (Dibble left our yard a mud pit) and left our yard looking better than they found it. Our basement flooding has now resolved.The financial impact of this disaster job has been substantial. We only used Dibble in the first place because our contractor vouched for them for the job. The plumbing part of the job was fine (besides cutting our lines) so this is just a warning about hiring them for French drains which they need more experience and knowledge about installing them. This is a lesson learned for us as we need to vet our sources better in the future but the lack of any negative reviews online gives me suspicion there is review filtering taking place. So we'll see how long this review stays online.
Nov 14th, 2020

Oct 2nd, 2020