WoodSpring Suites Cleveland Mentor

Dec 14th, 2021

I never checked out. You don't check put of a hotel in the parking lot after a maintenance man ask you a question. You check out at the front desk. That never happened. I had a conversation with Tiffany Tyson right off the elevator seconds before going to parking lot about a random subject. If I was checking out wouldn't I have told her that. She is the property manager. Smh I brought my own bed into the hotel and asked y'all to take y'all's bed out. So y would I turn around and leave it and leave all my valuables behind. Also why was I lied to about my room being emptied? I still had stuff up there. Smh please explain that.
Nov 14th, 2021

Clean and friendly
Nov 9th, 2021

Horrible terrible no good. The bed completely wrecked my back. They charged my card 6! times. The walls and ceilings are so thin that you can hear everything going on in the other rooms. They don't provide towels! But they are available at an additional charge! There is a microwave and a stove but any pans, dishes, etc has to be rented.
Sep 26th, 2021

Stopped here for an overnight during bicycle tour...staff was friendly and we were happy with room, which was much cheaper then nearby hotels...granted, you have to take the fact its budget price and not Ritz Carlton...we were happy with our stay and place looks newly refinished inside. Room has stove and full fridge since it is also available for extended stays.. Only issue is that bed is very simple spring bed, but if you are traveling on a budget you have to take good with the bad at this price range ... There is laundry on scene and vending machines which were nice... The area is next to Sams Club and down street from dairy queen and near fast food places...there are not really any neighborhoods in area, so it doesnt appear to be in bad area like some budget hotels we have stayed in...
Sep 21st, 2021