Starbucks

Kitt Thomas _{on Google}

May 13th, 2022

They kicked out me and my service dog. They assumed my service dog was a pet and the manager got into my personal space, inturrupted me in the middle of ordering and told me "dogs aren't allowed you have to go outside we will take your order to you" but... That's against the law. As an ex-barista, PLEASE teach your sbux partners to ASK if that is a service dog, you are legally allowed to ask this and ask what tasks your SD is trained to perform. I was too anxious to tell the man so I told the barista who delivered me my drink. It puts us in a bad position, don't assume I don't have disabilities just because I don't look it. Also, my dog wasn't disrupting or inappropriate at any point, she stayed heeled at my side and was quiet. No reason to assume my SD was a pet. This can get yall in big trouble so please just learn the law, it's not my responsibility to recite the law when my disorder makes that difficult.

Caiti Karas-Colemire _{on Google}

May 2nd, 2022

Ordered online and one of my cups was EMPTY and said N/A, whatever that means?? Were you out of Java chip frap? If not, why not give me something close, like mocha cookie crumble?? I would much rather have gotten that then an EMPTY CUP. I needed coffee and now, I have to either do a whole new order (which Im not, I had free delivery on the original that I cant get now) or just go without coffee for my eight hour work day. Thanks a lot yall! Only two stars because every other order was okay, but I feel like an empty cup is a pretty big thing. Unacceptable.

Angela Pennington _{on Google}

Apr 8th, 2022

Great ice coffee and green tea