Precision Van Lines

THey moved me roommate and I between apartments. It went rather swimmingly
Nov 20th, 2019

Very fast and professional moving company. Precision Van Lines did a great job from start to finish. I would recommend Precision Van Lines to anyone that is looking for a top notch moving company.
Jul 5th, 2018

I called this company about a piano reassembly today and was really disappointed in their customer service. They quoted me nearly $500 to reassemble a small baby grand piano. When I told the man that we were going to shop around and see if we could find a lower price, he got very defensive. After I expressed that I had only paid $125 for disassembly and wasn't interested in paying triple that, he said, "Well I'll be hearing from you, because there aren't many piano movers in the area, and that's what we charge here." I got in contact with a different company (one that was recommended to me by a local piano store as the company that they use to move their pianos) and was quoted $140. I understand that the price is the price and, though I think it is unreasonably high, I am not giving a low rating based on the price. I was very disappointed in this man's reaction to my desire to shop around. It left me with absolutely no desire to ever work with the company again.
Jan 30th, 2018

Best company for long distance moves, they have great experience. I was very satisfied with their work and I will recommend them.
Jul 20th, 2015

Beware of this business. Moved my furniture approx 1000 miles. Upon arrival at my new place, as Dirk's mover he hired unloaded my items and unwrapped my furniture we noticed damage to several pieces. The mover said it was a terrible job of packing and created the obvious damage from moving. Cardboard was placed around wood items, which traveling this distance rubbed off the varnish and created grooves in the wood. My entire new bed platform wrecked. Deep scratches in my large fireplace entertainment unit, dresser and brand new China hutch. The mover called Dirk to tell him the wheels on the coffee are broke and it was upon arrival and something he didn't do. My 3 boxes marked fragile all had broken glass. Called Dirk the next day and he told me most people take off the casters on their coffee table. It's a lift table! Heavy. Not easy to move on carpet plus not good for legs or carpet. He told me I could buy casters at Home Depot. He said I could get furniture markers and liquid gold to put on my wood pieces. Dirk told me insurance is for if there was damage from a accident on the road when going cross-country. He told me I was not getting new furniture. My furniture was mostly purchased at HOM Furniture and like new! I have what looks like a 5" knife cut from wrapping plastic around leather couch. It's a $4800 custom leather. My dryer has a huge obvious dent in the side. After telling Dirk several times I was not repairing my furniture he ignored calls. I asked several times to file a claim. He ignored emails. Then after getting ahold of him again, he asked for pictures, which I sent several times. He then had some company locally call me to come repair furniture. When asking what they would do, the lady said use a marker. She said the deeper scratches they couldn't repair at my house. Dirk had told her to repair what they could. The rest he wouldn't do anything. I'm NOT having a marker over a greater portion of my platform bed or on the tops of wood pieces that will show at they need to be redone. I filed report with the Better Business Bureau. Dirk's response was my furniture was damaged before my move and I just wanted new furniture. I want to keep my furniture. But I want it repaired properly, not some marker job. And move was insured. Dirk then sent to BBB a copy of the inventory list showing the damage that was documented before the move (as proof they did not do the damage). I'm not disputing a couple cat scratches and a few dings. I'm disputing their damage. What I noticed on the inventory list Dirk sent to BBB is he added additional items at the bottom of his copy of inventory list and forged my signature. After I sent BBB my copy showing proof of altered document, Dirk slung his insults and slandered me, lied about the situation and said I was filing a false claim. I'm telling my story so you avoid the same situation. Dirk will reply to this with insults. I'd urge you to read the 3 negative reviews in the last year on the BBB website. You will see the similarities in the 3 reports. Dirk refuses to take care of damaged items properly. A reputable company would make the situation right and not throw accusations at the customer. I showed the proof. There are reputable companies out there. I missed the bad reviews when I did my search.
Oct 1st, 2018