My Niche Apartments Headquarters

Ive enjoyed my experience here. Ive been here for over a year and it is a very low maintenance building. No amenities, which is fine, because this location is amazing. Inside the building remains clean. I do wish trash was more regulated and the outside grounds were walked more often by leasing/maintenance as there is a lot of trash often left outside and dog droppings. Again, this doesnt bother me much as it is in the city and heart of a prime location. I also dont have a dog.
Dec 10th, 2021

Sep 22nd, 2021

Not only is the apartment complex in an excellent location, but I love the people who work at New Garden Square Apartments. I have had wonderful experiences with ALL employees during my time living here. The current employees, Teri and Robert have been helpful and SO kind to me. Over time I have come to know Teri very well and she has such a kind and loving soul. I love going into the Clubhouse just to say hello to Teri and grab a cup of coffee! It is really a lovely environment and I can tell they make an effort every day to ensure a welcoming environment no matter the day. Teri also makes sure to have the fireplace on often. It seems to be on almost every time I go in to say hello (which I love). Teri specifically is extremely helpful in a variety of areas. There are always refreshments ready for residents and dog treats for my doggy (this apartment is extremely dog friendly). In addition to being kind to me, Teri is also accommodating to my husband and I whenever we have a question or concern and makes herself available to us when we need her. Thank you Teri and Robert! We appreciate you :)
Sep 20th, 2021

Jun 14th, 2021

I would never recommend renting from this property ever to anyone. Their staff is very unprofessional and lacks communication skills. I rented at their 708 Summit property and can echo a lot of the same comments and issues that have been brought up here. Repairs are slow, common areas are dirty and there is no staff on site, which means that their management style is very hands off and residents are on their own to figure out what needs to be done around the building. This company has stuck me with a laughable $100 fee for cleaning "fleas" from my apartment, which I never have had an issue with and was only brought up by painters later on, time after I had left the property. I only found out about this when I got a letter 3 months after my move out date, tried to get in touch with a higher up after the girl on the phone basically told me I was wrong for wanting to dispute this charge, but unfortunately was never contacted and the bill was sent to collections. To this day, I refuse to pay for this fee, and would rather take a small hit on my credit than pay and let them think they were right. Do yourself a favor and look for a property that has resident interests in mind has made the effort to provide staff on site.
Apr 18th, 2021