NetMove Moving And Storage
-
10404-A Granite St.
Charlotte, NC 28273 - (704) 323-4056
Hours
Chamber Rating
-
Wendi Day
We moved cross country from CA to SC. Smartbox has the best rates of all pod style moving companies. Andre dropped off the boxes at the storage facility in Chatsworth, CA on time and without any issues. They arrived on time as scheduled in SC by Randy and were put exactly where we wanted them. Very courtesy drivers and customer service. They are training new CS reps, so call times are a little lengthy, but it's the current situation and should not reflect on the company as a whole. Will definitely recommend.
May 5th, 2021 -
Katie Raad
Scam alert! Company was supposed to arrive on Saturday. Nobody showed up. Attempted Saturday and the following Monday to reach someone. Left messages, waited on hold just to be disconnected, and even requested a call back. No one ever returned our call. Having to go through the bank to get a refund for services that were never rendered. Will definitely be filing a complaint with BBB. Would not recommend unless you want a company to take your money without providing a service.
Jan 7th, 2021 -
Tamara Roesler
I loved using Smartbox. It is by far the BEST customer service experience I've ever had. They are very communicative for deliveres and pick ups. When I had an issue or concern it was so easy to get an actual person on the phone and they helped me within minutes. I would definitely use them again. I thought their prices were reasonable and they were cheaper than using a POD.
Dec 7th, 2019 -
Kervensky Noel
We ordered a smart box because we got married in MN and moved to Charlotte, NC. The container was picked up on June 9th from MN. We were told that it would be shipped that day and we would be receiving it in the next 7-10 business days. After a week and a half, we tried calling to get an update on the status of our box. We waited on hold for 3+ hours just to have the call dropped. After finally getting on the phone with someone, she said I don't know where your box is and put us on hold for 50 minutes. When she finally realized we weren't hanging up she came back we were told that it would arrive in Charlotte on June 24th (which is already much later then what we were told).WE got a lot of people to come help us and ordered pizzas. We got home from work and the box wasn't there. We called multiple times and 2 hours later we finally got a hold of someone. They told us that "somehow" our box missed the 14th shipment date (we were never told it wouldn't ship out for 5 days after pickup) and that it wouldn't be arriving in Charlotte until early July. ONE MONTH AFTER PICKUP!!! This was again after being on hold for 50+ minutes after the initial contact. We asked for a manager and she said, they don't have a direct line and aren't in today. I can give you their email. The last 2 days I have emailed 4+ times a day and HAVEN'T HEARD ANYTHINGBACK. Our bed and all necessary things for living are in that box and we have NO IDEA where it is! We can't get a hold of anyone. Our contract has been breached, we've been lied to and are left high and dry in Charlotte with none of our stuff. IF YOU'RE READING THIS PLEASE COMPLAIN!!! We can't get ahold of ANYONE and we need our stuff. It's been 3 almost 4 weeks and have no idea where anything is. And smartbox, get it together. Please respond to us. Sincerely a very upset and unhappy customer demanding a FULL REFUND.
Jul 14th, 2021 -
Donna Jackson
Jan 12th, 2019
About
NetMove Moving And Storage
NetMove, Inc is a Charlotte, NC-based moving and storage company. We offer full-service moving solutions such as Packing, Labeling, Loading, Unloading, and Unpacking services. We offer local moving and long-distance moving services. We also carry portable storage units that can be delivered to any home or business in Charlotte, NC or surrounding areas in less than 24 hours.
Contact Info
- (704) 323-4056
- [email protected]
Services
- Portable Storage Units
- Moving Supplies
- Packing
Payment Methods
- Cash, Visa, Mastercard, American Express, Personal Check, ATM / Debit, Discover
Questions & Answers
Q What is the phone number for NetMove Moving And Storage?
A The phone number for NetMove Moving And Storage is: (704) 323-4056.
Q Where is NetMove Moving And Storage located?
A NetMove Moving And Storage is located at 10404-A Granite St., Charlotte, NC 28273
Q What is the internet address for NetMove Moving And Storage?
A The website (URL) for NetMove Moving And Storage is: http://netmoveinc.com/charlotte
Q Is there a key contact at NetMove Moving And Storage?
A You can contact Ben Lesnefsky at (704) 323-4056.
Q What days are NetMove Moving And Storage open?
A NetMove Moving And Storage is open:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Q How is NetMove Moving And Storage rated?
A NetMove Moving And Storage has a 3.4 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
NetMove Moving And Storage
Overall Rating
Overall Rating
( 9 Reviews )Wendi Day on Google
We moved cross country from CA to SC. Smartbox has the best rates of all pod style moving companies. Andre dropped off the boxes at the storage facility in Chatsworth, CA on time and without any issues. They arrived on time as scheduled in SC by Randy and were put exactly where we wanted them. Very courtesy drivers and customer service. They are training new CS reps, so call times are a little lengthy, but it's the current situation and should not reflect on the company as a whole. Will definitely recommend.
Katie Raad on Google
Scam alert!
Company was supposed to arrive on Saturday. Nobody showed up. Attempted Saturday and the following Monday to reach someone. Left messages, waited on hold just to be disconnected, and even requested a call back. No one ever returned our call.
Having to go through the bank to get a refund for services that were never rendered.
Will definitely be filing a complaint with BBB.
Would not recommend unless you want a company to take your money without providing a service.
Tamara Roesler on Google
I loved using Smartbox. It is by far the BEST customer service experience I've ever had. They are very communicative for deliveres and pick ups. When I had an issue or concern it was so easy to get an actual person on the phone and they helped me within minutes. I would definitely use them again. I thought their prices were reasonable and they were cheaper than using a POD.
Kervensky Noel on Google
We ordered a smart box because we got married in MN and moved to Charlotte, NC. The container was picked up on June 9th from MN. We were told that it would be shipped that day and we would be receiving it in the next 7-10 business days. After a week and a half, we tried calling to get an update on the status of our box. We waited on hold for 3+ hours just to have the call dropped. After finally getting on the phone with someone, she said I don't know where your box is and put us on hold for 50 minutes. When she finally realized we weren't hanging up she came back we were told that it would arrive in Charlotte on June 24th (which is already much later then what we were told).WE got a lot of people to come help us and ordered pizzas. We got home from work and the box wasn't there. We called multiple times and 2 hours later we finally got a hold of someone. They told us that "somehow" our box missed the 14th shipment date (we were never told it wouldn't ship out for 5 days after pickup) and that it wouldn't be arriving in Charlotte until early July. ONE MONTH AFTER PICKUP!!! This was again after being on hold for 50+ minutes after the initial contact. We asked for a manager and she said, they don't have a direct line and aren't in today. I can give you their email. The last 2 days I have emailed 4+ times a day and HAVEN'T HEARD ANYTHINGBACK. Our bed and all necessary things for living are in that box and we have NO IDEA where it is! We can't get a hold of anyone. Our contract has been breached, we've been lied to and are left high and dry in Charlotte with none of our stuff. IF YOU'RE READING THIS PLEASE COMPLAIN!!! We can't get ahold of ANYONE and we need our stuff. It's been 3 almost 4 weeks and have no idea where anything is. And smartbox, get it together. Please respond to us.
Sincerely a very upset and unhappy customer demanding a FULL REFUND.
Donna Jackson on Google
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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