BRIO
-
4720 Piedmont Row Dr
Charlotte, NC 28210 - (704) 571-4214
Hours
Chamber Rating
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ishaAlease
We visited on 12/17/19 & Where do I even start?! If I could, I would rate them -5 stars. Let’s start with the valet. He was extremely rude & sarcastic to my sister & I when we were asking questions. It was so bad that we just parked our own car. But we saw him breaking his neck to serve other people but yet he was rude and nasty to us. Answering our questions with sarcasm. Okay whatever. We get into the restaurant and the hostess was extremely pleasant. I wish I would have gotten her name but she was sweet. That ended when we got our server. I recall his name starting with an S but omg his attitude was terrible. He didn’t come remove dishes or replenish drinks, he was rude to my niece which is where I draw the absolute line and he got my sister and my aunts order wrong! They both ordered the NY Sirloin. So of course they were confused when they received whole potatoes and broccolini. So when they told him what the menu said, he said “nope that’s what it comes withâ€. EXCUSE ME? Wouldn’t a decent server at least try to figure out what the issue was?! His response was “it’s no big deal†so we finally get our checks and It turns out he gave both of them the Bistecca. How do you get an order THAT YOU WROTE DOWN wrong?! Neither one of them ordered the Bistecca so HOW did you get that?! Let’s not forget to mention how he would leave for minutes at a time and then left to go serve a bigger party and we got a new server and wasn’t informed. Overall it was just a terrible experience and I just keep wondering if our experience would have been better had we been white. I genuinely would never ever come here again nor recommend this place. I feel that my grandmothers 70th birthday surprise was ruined.
Sep 11th, 2020 -
Samuel Wheeler
We met with friends at this restaurant for dinner. my friend recommended this place. Well, we were not disappointed. the crew were so friendly and we felt very good. The meal was delicious. We enjoyed every moment and we will visit this place again. Keep it up.
Aug 19th, 2020 -
Armando O Sagcal
Great Italian cuisine, excellent service, Gary is amazing to work with. Thank you for a wonderful experience.
Aug 18th, 2020 -
Rhonda Kurtz
We made a reservation and showed up on time. Our wine selection, Sketchbook was delicious. We ordered the Calamari, Lobster Ravioli and Lobster Bisque as starters and they were all wonderful. Our entrees were two different Salmon dishes and Grilled Chicken Marsala and we all would order them again. Our server was very pleasant and qualified.
Aug 15th, 2020 -
Dorymar Sanchez
Excellent!
Aug 11th, 2020
Contact Info
- (704) 571-4214
Questions & Answers
Q What is the phone number for BRIO?
A The phone number for BRIO is: (704) 571-4214.
Q Where is BRIO located?
A BRIO is located at 4720 Piedmont Row Dr, Charlotte, NC 28210
Q How big is BRIO?
A BRIO employs approximately 20+ people.
Q What days are BRIO open?
A BRIO is open:
Sunday: 11:00 AM - 11:00 AM
Monday: 11:00 AM - 10:00 PM
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 11:00 AM
Thursday: 11:00 AM - 11:00 AM
Friday: 11:00 AM - 11:00 AM
Saturday: 11:00 AM - 11:00 AM
Q How is BRIO rated?
A BRIO has a 4.3 Star Rating from 754 reviewers.
Hours
Related Categories
Ratings and Reviews
BRIO
Overall Rating
Overall Rating
( 754 Reviews )ishaAlease on Google
We visited on 12/17/19 & Where do I even start?! If I could, I would rate them -5 stars. Let’s start with the valet. He was extremely rude & sarcastic to my sister & I when we were asking questions. It was so bad that we just parked our own car. But we saw him breaking his neck to serve other people but yet he was rude and nasty to us. Answering our questions with sarcasm. Okay whatever. We get into the restaurant and the hostess was extremely pleasant. I wish I would have gotten her name but she was sweet. That ended when we got our server. I recall his name starting with an S but omg his attitude was terrible. He didn’t come remove dishes or replenish drinks, he was rude to my niece which is where I draw the absolute line and he got my sister and my aunts order wrong! They both ordered the NY Sirloin. So of course they were confused when they received whole potatoes and broccolini. So when they told him what the menu said, he said “nope that’s what it comes withâ€. EXCUSE ME? Wouldn’t a decent server at least try to figure out what the issue was?! His response was “it’s no big deal†so we finally get our checks and It turns out he gave both of them the Bistecca. How do you get an order THAT YOU WROTE DOWN wrong?! Neither one of them ordered the Bistecca so HOW did you get that?! Let’s not forget to mention how he would leave for minutes at a time and then left to go serve a bigger party and we got a new server and wasn’t informed. Overall it was just a terrible experience and I just keep wondering if our experience would have been better had we been white. I genuinely would never ever come here again nor recommend this place. I feel that my grandmothers 70th birthday surprise was ruined.
Samuel Wheeler on Google
We met with friends at this restaurant for dinner. my friend recommended this place. Well, we were not disappointed. the crew were so friendly and we felt very good. The meal was delicious. We enjoyed every moment and we will visit this place again. Keep it up.
Armando O Sagcal on Google
Great Italian cuisine, excellent service, Gary is amazing to work with. Thank you for a wonderful experience.
Rhonda Kurtz on Google
We made a reservation and showed up on time. Our wine selection, Sketchbook was delicious. We ordered the Calamari, Lobster Ravioli and Lobster Bisque as starters and they were all wonderful. Our entrees were two different Salmon dishes and Grilled Chicken Marsala and we all would order them again. Our server was very pleasant and qualified.
Dorymar Sanchez on Google
Excellent!
Overall Rating
Overall Rating
( 754 Reviews )Write a Review
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