EmbroidMe Apex, NC

Complete fiasko. Order delayed 5 months and wouldn't refund the order. Was a hassel to pickup the order because of the odd open hours. Poor workman ship of the order and completely misfitting sweaters, awful quality: flimsy even transparent and paid $123 for four shirts. Bought "Large" size looks like a church gown you would think it is XXXL! It's a joke.
Jan 8th, 2022

The guys did an amazing job on my jacket. Trae is a beast at what he does. Definitely will be bringing them more of my business
Oct 30th, 2021

Oct 8th, 2021

Aug 17th, 2021

Made our polo shirts we have been ordering from them for the past 4 years the wrong color, offered a discount on our next order. Took them up on their offer for Christmas presents for our guys. Order placed and paid 11/20/2020, promised by 12/08/2020. No text, no email or phone call from them by 12/15/2020. Store closed every time we try to stop by and phone goes straight to voicemail. Voicemail greeting claims "due to covid 19 store is closed but will taking limited orders" Start calling and emailing every week and asked that our order be cancelled if not ready by 01/08/2021. We keep calling and emailing and 01/ 25/2021 someone finally picks up the phone. We ask for a refund and after "looking into it", Charles claims the order is now ready and just needs to be picked up. A refund can only be offered after he checks with his accountant. To this date, we have no refund and no other communication from EmbroidMe.
Dec 21st, 2020